Companies on Trustpilot can choose relevant categories to describe their industry, products, or services. All companies in a category are eligible to be best in that category if they’re actively asking for reviews and have received 25 or more reviews in the last 12 months. Some companies on Trustpilot aren’t eligible to be best in a category, and others aren’t on Trustpilot at all.
Bupa Bankstown
Trustfeed Score 4.3
Bankstown, Australia
Kiim Phung
Natalie Han was very professional, knowledgeable and friendly. Very experienced, answered all my questions and offered useful information without my a...
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Credit Union Australia
Trustfeed Score 2.9
Sydney, Australia
Wim Perl
Been a member since the 1970's. Many takeovers and amalgamations since. I'm still here and very happy with their online banking system, but not with b...
National Patient Transport Albion Branch
Trustfeed Score 3.0
Sunshine North, Australia
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Medibank - Bankstown
Trustfeed Score 3.1
Jennifer Gayford
Extremely friendly and helpful staff.
Hcf
Trustfeed Score 5.0
Ahmed Awad
I love this company, I'm a member, and I thank the employee who helped me become a member
Westfund
Trustfeed Score 4.6
Lithgow, Australia
Michele Hamblin
Very happy with the great customer service today (from Amanda and Paula) at Westfund Lithgow. Totally relieved my stress levels!
Australian Immigration Visas
AUSTRALIAN TRADES
Australian Immigration Visas Migration Agents Lawyers Sydney Office. The Global Talent Visa Program, Global Talent Independent Program, is a streamlin...
Australian Unity Limited
South Melbourne, Australia
Medibank
Gungahlin, Australia
Rohan Seth
People are very good there. Very customer friendly. I met Vishl at the store and he sat with me cleared the 100 doubts i had with insurance policy he ...
Canberra, Australia
Jacob McGregor
The staff are super friendly and helpful. They were able to offer me a really good deal for banking, I now get no fee banking and way better interest ...
Trustfeed Score 4.2
Perth, Australia
Polish Toilet-Cow
Not a Big Bank!
Bupa Bondi
Trustfeed Score 3.6
Bondi Junction, Australia
Fernanda Russi Frota
I went to Bupa Bondi juction and Fernanda was a angel in my life, she had done such incredible job and she could help me out like anyone else. She was...
Medibank - Perth
Trustfeed Score 2.6
laurie warner
going to find a new fund, you can't get anyone on the phone ,absolutely the worst service I've ever encountered, pathetic. 0 stars from me. one letter...
Hcf Campbelltown
Trustfeed Score 3.8
Campbelltown, Australia
Trustfeed Score 2.2
Hurstville, Australia
Miriam Pang
Rude staff.. not professional. I have filled cancellation form in store today and advised by a "friendly" staff member said she will submit my cancell...
Work Solutions Australia
Brisbane City, Australia
Cbhs International Health
Trustfeed Score 1.0
Parramatta, Australia
Vinicius Ferreira
Be careful with CBHS, they sell a policy that does not cover anything. Basically you pay for nothing. I had an accident and when tryed to be refunded ...
Bupa Bendigo
Trustfeed Score 4.5
Bendigo, Australia
IMELDA AYING
Alex is highly regarded with his excellent customer service. He is truly a gentleman, pleasant to deal with. He explains well with regards to our inte...
Hcf Eastgardens
Eastgardens, Australia
david mitchell
It is a strange feature of combined clicks and bricks models that you deal with personnel in a branch that you would never physically choose to attend...
Bupa Sydney Cbd - George Street
Trustfeed Score 3.4
Aus Soko
Today I visited at Bupa office(135 George street). There was nice & friendly lady named Betty who helped me so much and explained everything clearly. ...
Westfund Health Insurance
joanne lee
I have been with Westfund for a year and I have an excess fee of 750. I always wondered why it was so high to only be told that I can reduce it but ha...
Members Health Fund Alliance
Surrey Hills, Australia
Medibank Southport (Australia Fair)
Trustfeed Score 2.3
Southport, Australia
Giulia Cerri
In April 2020 I had to claim a procedure to the emergency department at the public hospital. After paying the quote to them, I went to the Medibank br...
Bupa Belconnen
Trustfeed Score 4.0
Belconnen, Australia
Eddie Liu
she try her best to let me understand which and what we need the best. Thanks for her job
Aia Health Insurance
Trustfeed Score 4.8
Melbourne, Australia
kathy Estepa
Thank you AIA for your help today, i would highly recommend AIA as they are an honest, kind and friendly insurance company. They are focused on giving...
Bupa Coffs Harbour
Coffs Harbour, Australia
Paul Carroll
Bupa at Park Beach Plaza are very friendly and extremely helpful in their approach to people
Maroochydore, Australia
Desley Hable
Ashley Curry was not very helpful at all. I felt like she was trying to push me through and make decisions without giving me the information I needed ...
Cbhs Corporate Health
Ms Mason
What a disappointment. I did a lot of homework and thought I had finally found the fund for our family. I only took out extras because I had hospital ...
Doctors' Health Fund
Smartedu Avustralya
Sofya Yakutina
I highly recommend this agency! They are a cool team that makes your wishes come true!
Fair Health Care Alliance
Trustfeed Score 4.9
Richmond, Australia
robert ling
Fair Health Care Alliance helped me to see that I could get a better deal from a smaller private health insurer. Now I am getting better value for mon...
Robina, Australia
Natashya Twohill
Very helpful
Penrith, Australia
Louis Lee
Friendly staff. Efficient and helpful.
Nib Retail Centre
Trustfeed Score 2.5
Murray Bergin
What retail centre? Closed Erina Central Coast for Covid and still not open. Beats even Qld and WA!! Website is awful.
Trustfeed Score 2.8
Xenio Mesquita
I see a lot of negative reviews but my application for a loan was very simple from beginning to end and the customer service assistant Eloise N was am...
Jenny Wu
Have been a corporate member with HCF for a number of years. Every time, when I tried to find on a future claim amount. I've never been responded in f...
Info Med
Very basic service. Very hard to get help. Phone lines are busy always, but when you go there no one appears to be working. Our insurance money hard a...
Health Insurance Consultants Australia
Eltham, Australia
Daniel Barry
Been with HICA for 5 years and had been told we had the best cover available. when we made our first claim it turned out not true at all. After having...
Amal T.
very bad experience , trying to claim ambulance cover after my dad passed away. It took them 6 months, multiple phone calls, juggling me around differ...
Bupa Ballarat
Trustfeed Score 4.7
Wendouree, Australia
Sunil Stephen
Very friendly and easy
Bupa Parramatta
Trustfeed Score 3.5
Samer Bou Issa
What a Sakshi lady! SUPER professional! She helped me excellently and fulfilled my requirement over and beyond
Bupa Penrith
Trustfeed Score 4.1
Steve Khoury
We recently had an urgent need to update our families health insurance. While visiting family in Penrith, we decided to go to the Bupa branch inside W...
Bupa World Square
Trustfeed Score 3.2
Monica Cao
The customer service is so so good. Amanda Li was extremely helpful. She explained all the policies with patience and care. Got my dental cover immedi...
Trustfeed Score 1.6
Mandy Yiu
Very poor customer service in this branch. Especially the Chinese lady. My husband and I are the medibank customer for a long time. The recent visit i...
Tamworth, Australia
Kerry Crosswell
Thank you for your time on the phone today and for the assistance provided to me by your staff member. I’d like to pass on my thanks to this person f...
Josh Bridges
Jodie was extremely helpful in showing my partner and I our options. I have changed over to Medibank as a result. Thanks Jodie!
Australian Health Insurance Advisory
Lambert Group Future Planning
Sutherland, Australia
Bupa Melbourne Cbd
KETAKI TALVADEKAR
I went there for my medicals to be done for Canadian immigration. The lady named Anisha helped me throughout the process and made it very easy. She wa...
Blacktown, Australia
susan whiltshire
I was served by Priyanka at Westpoint Blacktown CUA. She was extremely rude throughout her interaction with me and lacked customer service skills. I w...
DARYL
The best ever customer service and great credit union
Medibank Charlestown Kiosk
Charlestown, Australia
Mitchel Jelic
good and prompt service. just asked a few straight forward questions and i was off my way. fast and good customer service Thanks
Medibank - Haymarket
Trustfeed Score 1.9
Luna Liu
bad attitude, not helpful,such a terrible service. The staff told us free to complain as they did not care. Requested new card two months before, stil...
Bupa Health And Care Brisbane
Meredith
BUPA are ok. Pretty expensive for level of cover. Their processes are a bit antiquated. You can't cancel your membership on their website, even though...
Medibank - Pacific Fair (Broadbeach)
Broadbeach, Australia
Tushna Mehta
Visited Linda at the Medibank Pacific Fair store a few times and have always had a very positive experience. Wouldn’t go by the other reviews from a f...
Medibank Adelaide
Adelaide, Australia
Kelly Nkmr
I can only say from a perspective of an overseas student, but they are more knowledgeable in their overseas student cover compared to other Medibank b...
Bupa Chadstone
Trustfeed Score 3.7
Malvern East, Australia
Steve Ji
Got 3 pairs of glasses from here. 5 star customer service and quality of glasses. thanks so much, Alannah, Mitch and Mal. Will definitely come back ag...
Elizabeth Lange
Amazing customer service, the best I have ever received. I felt bad because my enquiry was taking a long time and there was a long queue. The nib staf...
Corenet Wealth
Sans Souci, Australia
St. Luke's Health
Queenstown, Australia
Police Health Fund
Andrew sandland-dow
Police Health is the best, i have been a member since 1979. The staff and service are exceptional, nothing is too much trouble. They have always looke...
Bren Murphy
Happy to recommend HCF, very helpful consultant helped us make the switch from our previous fund.
Bupa Adelaide Cbd
wei Cao
Being an overseas visitor, I didn’t understand how insurance works in Australia. The consultant I saw was very patient and kind, explained what will b...
Newcastle, Australia
Roseanne Gaut
I had a wonderful experience with great customer service from Aalia, thank you
Hcf West Lakes
West Lakes, Australia
Grace Ming
The service is very disappointing. HCF send me a promotion for CA members. That's why I choose this company. But they didn't give me refund as promise...
Cheltenham Dental
Cheltenham, Australia
Kerry Barber
Dr Paul Atkins is a genius. His expertise is second to none. He also is a genuinely personable and caring man. The whole team including nurse Jenny an...
Wollongong, Australia
Mabel Akinyi
I had an issue with my direct debit and the lady who I spoke today on the phone today went above and beyond to assist me. I am so glad I'm with a heal...
Nib
Tuggerah, Australia
Livewell Wealth Management
Moonee Ponds, Australia
Jarrod Bennetts
Joel was able to help us at our time of need. He doesn’t just recommend an offer that lines his own pockets, he actually cares about the people in fro...
Hoppers Crossing, Australia
Adrian V
Been to this branch a couple of times and the tellers are lovely. I was considering opening an investment account here until today. Made a deposit int...
Phiia
Upper Mount Gravatt, Australia
T C
I had the wonderful experience of being helped by Loretta at Medibank Private at Garden City shopping centre. Loretta was wonderful and extremely help...
Bupa Southland
Trustfeed Score 3.9
Oscar Riches
Guy didn't know what IVF was , awkward when one is trying to get a policy that includes it! Better staff training perhaps
Hunter Health Insurance
Cessnock, Australia
Arooj Hassan
Extremely disappointing... After signing up with them and 8 weeks later i still haven't received my card and after calling twice they still havent sen...
Bupa Hobart
Hobart, Australia
Brendan Holloway
Friendly staff explain things to you in a cheerful manner and ensure you underatand what your getting every step of the way.
Bupa Kotara
Kotara, Australia
Heather Maley
i just tried to call and got " Matthew ' he was very quiet and I said i could hardly hear him .. he then said can you hear me now and I said ' sort of...
Bupa Cockburn
Success, Australia
Sean Jeon
Got exceptional service from Geoffrey who was very friendly, knowledgeable, extremely helpful and even stayed back past working hrs to answer all my q...
Emergency Services Health
Ric
Exceptional Health fund provider covering Emergency services personnel. Highly recommended.
Infinite Financial Solutions Pty Ltd
Windaroo, Australia
grant hollis
Great team , know their business inside and out . Easy to deal with . Great to find such a helpful and professional financial company like that these ...
Nicky Margheriti
Contacted Medibank Private on the 1300 number. The assistant that helped was courteous calm and efficient. She took her time with my querie and referr...
Bupa Eastland
Ringwood, Australia
Simran jeet Singh
Exceptional customer service and helpful staff .
Bupa Hornsby
Trustfeed Score 4.4
Hornsby, Australia
Lydia Park
Maria the customer consultant at Hornsby was very attentive to all my questions and guided me to work out the cost for various scenarios which helped ...
Chermside, Australia
Shona Murphy
I presented to the CUA bank in chermside to look into getting a car loan, it was here I met Erin. I was extremely overwhelmed after dealing with car d...
Hunter Premium Funding Limited
Heidi Van Woerden
I would advise any business NEVER to use this company. I would definitely recommend using someone else to handle your insurance funding. Do some resea...
Medibank - Booragoon
Booragoon, Australia
Liling Tjung
Very helpful and kind staff. Willing to explain every question that we ask.
Southern Cross Underwriting Pty Ltd.
Alex Powys
For a bank institution with 'union' in their name; they aren't for the people at all. Would strongly advise against this company in any circumstance.
Medibank Castle Hill
Castle Hill, Australia
JOSHO BOSTON
Hasan was very helpful and knowledgeable. A thanks to him.
Leon Slabbert
Customer service is non-existing. The staff member, I spoke was so short and unhelpful that I just hung up. Guess I will move my home loan somewhere e...
Bupa Highpoint
Maribyrnong, Australia
REFLEX IT
Went to Highpoint Bupa centre and the gentleman at the branch was very helpful. Requirement full filled. Thank you so much for your excellent customer...
Bupa West Lakes
Heather Linton
Zoe was very polite, well dressed, repeated me, so understanding towards me. Explained in detailed to my level & the store was clean
Hbf Health Bunbury
Bunbury, Australia
sheralee Prowse
Audrey was very efficient and friendly great service
Capalaba, Australia
Clive Guidi
Rude staff, will bank elsewhere from now on. All I wanted to do was a simple deposit to my own bank account, all they wanted to do was try and upsell ...
Glen Smith
Friendly staff. Help sort things out quickly Credit union member forty years. would not go thru a bank
Avant Mutual
Hbf Health Subiaco
Subiaco, Australia
Isaac Huang
We are very disappointed with HBF. We got a quote and received a confirmation email for 2,158.25, but we got charged for 2,329.90. Then they got back...
Connect At York
Quokka Healthcare
Crawley, Australia
Cua - Credit Union Australia
North Lakes, Australia
Brooke Denise
I spoke to Jim (James) about getting a cheque and car insurance. He helped me through everything and was very helpful and pleasant to talk to. He took...