Phillip, Australia
Keltie St
N/A
+61 262853226
DeliveryIn-store pick-upIn-store shopping
Wheelchair-accessible car park
The staff in Woden ACT are extremely helpful, friendly and knowledgeable about the products they sell. I enjoy the quick and efficient service as well.
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The staff were very helpful and knowledgeable with their products. Made the overall experience better for myself :)
Virag at Woden is best customer service even when he cannot get product to sell you
Last December my husband ( who is disabled and in a scooter) went to Shaver Shop in Woden to buy a replacement Wahl clipper. He brought in a photo of the number on the part and the lady working there told him he had to bring in the entire Wahl unit before she could see if it was available. She was abrupt and acted like she couldn't wait for him to leave. About a week later he returned with the whole unit, and she told him she didn't have it. He asked if he could order it and she said no. We had coffee after and I decided to go in to confirm there was no way to get a replacement as it didn't seem right. She wasn't there. A fellow served me and all he needed was the model number, not the whole unit. He then told me it does get stocked but he couldn't say when, they have to wait for what they're sent. He could let me know when it arrives though. At this point the woman who was rude to my husband came back in the store. I said to Damien who was serving me that was a better option than being told we can't get it. I turned and left the shop and she shouted at me "I said we could order it in", which was irrational as that's not what she said and they can't order in those parts. Never going back there. Complaints to their head office is useless. I've read a lot of bad reviews about her rudeness and still they employ her and can't seem to teach her common courtesy.
This store has a wide range of products and its prices are very competitive with internet sites, once you factor in postage costs for those overseas sites. Having stores located in Australia is also attractive.
The old lady there is so rude don’t wanna go there ever in my life
The lady in Woden branch is very bad tempered and unfriendly. Every time I was there she did something unpleasant and non friendly.
Good product knowledge, massive range, similar to online prices on what I purchased.
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