Browns Plains, Australia
28/48 Browns Plains Rd
N/A
+61730946444
By far the most appalling customer service I've encountered in a very long time! The sales representative was extremely rude and arrogant, almost borderline aggressive. He obviously had a big night out the Friday night before as his breath and pores reeked of alcohol and he looked extremely hung over. Very unprofessional and unwilling answer any basic questions I had about the product (eg if they even had any in stock). I was told not to waste his time. I was planning on buying a laptop there but I obviously took my business elsewhere. If this is the way RT Edwards employees serve their customers then I'm not suprised they're closing down!
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Great friendly service & price. Bought a ex rental fridge which broke down a month or 2 out of warranty, after some fault finding it was written off as too expensive to fix & it was replaced with another of same make & model. Thanks Again Cheers
Amazing prices during the closing down sale. As it is closing down, it can be understaffed at times.
Nicest people I’ve come across in quite some time, always trying there best to help over come issues. Would recommend going here!!
Kind when they want your money and that where it ends. Once I get you as a part of the contract. They're rude arrogant. If you are talking they love to speak over you. Won't listen to what's being said and we'll go out of their way to do as little as possible, if they even help at all. Worse place I have ever had the displeasure of going. But what makes it worse is the manager, rude impolite and lazy, a true old salesman, kind when they want your money, but waiting to stab you in the back. Over all the worst place to go in Browns Plains, thus far. But if there the standard for Browns Plains now, the place has no hope at all.
Left this store absolutely digusted at the customer service (or lack thereof).. The staff were all wrapped up in conversation or their phones or staring off into space, and the 2 behind the desk couldn't look more annoyed that we had interrupted their conversation when we asked them for help. NO 'hello', NO 'how can I help you?' - just stared at us blankly then continued to ignore us while we waited awkwardly after saying we had something to pick up and they didn't say anything in reply... Then when they brought it out, all they said was 'where do you want it'.. not welcoming or friendly at all
Great staff friendly environment anybody welcome
Got what I wanted after a lot of many phone calls....
Deli
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