Parramatta, Australia
159-175 Church St
N/A
+61 296350766
DeliveryIn-store pick-upIn-store shopping
Wheelchair-accessible car park
The shopping experience is terrible as they tried to sell me something without my permission. Besides, I payed full price, but get a used hair cut(the package is not origial and someone's hair is still sitting around the blade). I should read google review first. I won't go there to refund the hair cut cause it wastes my time.
like
Ain’t the previous reviews written enough.. Do I have to asd more ! So a sign in coupon not accepted in store..what is the difference!? And when I wanted to do it there she said click and collect after 3 hrs !? Those retail shops with these circumstances, they really need to revise such things.. now I changed my mind not to buy the product ! What was the benefit from all of this ! Also as other review said , many looking for jobs, hire sales representatives who can communicate and talk to customers politely.
Poor customer service. The lady Irene did nothing to help me, I had to call customer service instead because she decided not to follow her company policy on the receipt. Do not go to the store if you need help, you will be told to watch YouTube channels to learn how to use a clipper, as well as how many years experience as a hairdresser. Bad leadership, teaching your junior staff to deal with customer service this way.
Great customer service from shaver shop highly recommended
Bought a lamp mirror from this store, next day took it back because the lamp part of it wasn't working. Was told I couldn't get a refund because the "mirror part still works". Had to call head office who asked me to go to another store for the refund.
Great quick service asks useful tips also
I went in to return things I bought online that went on sale the next day AND REPURCHASED. Proof of purchase and everything was in original condition. I was served by the rudest and most unhelpful lady IRENE! She lied to me saying she’d call head office then hung up and said no! I will never shop there again. DISGUSTING!!
Deli
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