Norlane, Australia
484 Melbourne Rd
N/A
+61 352786999
Kerbside pickupDeliveryIn-store pick-upIn-store shopping
Wheelchair-accessible car park
Who ever said customer service is dead hasn't met Sean visited godfreys in Geelong yesterday to purchase a new stick vacuum since our dyson died and didn't fancy paying dyson prices once again. Sean immediately approached us and listened to to exactly what we were after, he demonstrated the recommended vacuum and answered all the speck questions that my husband had, he also took the time to answer in great detail about carpet cleaners on our way out. Sean was has amazing customer service skills with a polite, knowledgeable and friendly disposition. Got our iVac home and tested it out, we are so impressed with it and even would go as far to say it rivals our old dyson stick. highly worth the visit to godfreys unlike the generic poor service at the Goodguys.
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Super friendly and helpful staff. Owen is an absolute legend. Wouldnt shop anywhere else for vacs and accessories..
Peter the salesperson was awesome didn't try to over sell me something i didn't need but was perfect in explaining the products I bought
Excellent service excellent products , special thanks to Owen who really gave us good advice, so happy with my new vacuum.
Good selection if you need something specific in the vacuum department.
Went in there today with the intention of buying a Bissell steam mop. Waited 10-15 minutes for service which is fine, im happy to wait my turn if it's busy, but when the sales person served 2 people who came in after me I decided to leave and go elsewhere.
Top tier service
Dodgy old school sales techniques, complete with a demonstration as to why their vacuum brand is better than a Dyson with a (modified) Dyson being (incorrectly) used. Seriously guys, I could see what you are doing. Little wonder I never see any cars in their car park! I just went across the road to bunnings and could compare all the vacuums by looking at them and their reviews online without a sales person breathing down my neck.
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