Maribyrnong, Australia
120-200 Rosamond Rd
N/A
+61393173211
Extremely rude employee! The Indian guy was careless, arrogant and disdainful. Walked in with Indian music blasting the store that you can’t even hear yourself. Didn’t know what he was selling as he hardly knew the difference between any of the trimmers apart from that it was ‘more powerful’ and ‘the best’.
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So he is apparently is the store manager and asked my husband who has breathing problems to cover his nose or leave the store but his nose was out . Honestly in this situation we need to be more understanding and polite . If he has a reason for not covering his nose other people also might have some issues. I won’t go back to this store again
what an amazing start of the day, i walked into the shavershop highpoint and met a guy Indian employee named umesh, shared my issues with hair and the way he made me realise and understand the science behind hair growth was audacious, moreover, a positivity with solutions were present all the time around him.. i am visiting it again this shop... humble and generous service
i would like to address the customer service of this store, which is recommendable than other retailers in this shopping centre. there was a polite Indian looking boy (manager), who was on with his knowledge and expertise about shavers and blades. I asked him to replace the heads of my shaver and find the correct one. he went above and fixed the issue and found the correct one. I highly recommend everyone to visit this ShaverShop store in highpoint .
wide range of shavers & a friendly customer service
** CUSTOMER SERVICE ** I’ve been to multiple stores requesting assistance with my elderly father’s shaver which he has had for 15 years. It’s still running and was only needing the replacement blade. The store manager listened to what I was wanting and offered me different alternatives. She explained the pricing of the blades and went out of her way to go through individual products with me as well as locating the replacement blades. She understood patience and customer experience. I can not express how impressed I was as I have tried different places for a resolution. Wasn’t able to ask for her name as she was needed with another customer but on the receipt it said Laksami C which I assume is her name. Great job Shaver Shop for fixing my fathers Shaver.
Umesh was very helpful. His advice on what to buy for my beard & Moustache needs were very helpful on friday last week. I will be buying all my beardcare gadget from Shavershop from now on. It was a bonus that I did get serve by renowned personality Umesh from Back home (The Bajajs), i am so excited to visit Shavershop Highpoint again just because of customer service by amazing people.
I went to the highpoint store today to purchase a new GHD Platinum straightener and wanting it before Valentines, so i decided to call the store before visiting and a gentleman named Umesh Kumar picked up the call. He was too professional in responding my query. I was super happy with customer's service of this particular store. I have been to other stores in the past, but the expectations weren't up to the mark. This was the first time that my order has been processed and delivered on the same day. I will visit this same store again .
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