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Godfreys Shellharbour Superstore

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Shellharbour, Australia

godfreys.com.au
Vacuum cleaner store· Air filter supplier· Cleaning products supplier· Industrial vacuum equipment supplier· Janitorial equipment supplier· Vacuum cleaner repair shop· Vacuum cleaning system supplier

Godfreys Shellharbour Superstore Reviews | Rating 3.6 out of 5 stars (8 reviews)

Godfreys Shellharbour Superstore is located in Shellharbour, Australia on Shop 7 Stockland Retail Centre, Lake Entrance Rd. Godfreys Shellharbour Superstore is rated 3.6 out of 5 in the category vacuum cleaner store in Australia.

Address

Shop 7 Stockland Retail Centre, Lake Entrance Rd

Phone

+61 242956641

Service options

Kerbside pickupDeliveryIn-store pick-upIn-store shopping

Accessibility

Wheelchair-accessible car park

Open hours

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Abbey Wright

I visited Godfreys on Tuesday around 3-4pm to purchase a 'Hoover Pet & Dog Bagless Vacuum' . While I cannot remember the name of the gentleman who served me, his helpful demeanour and pleasant customer service skills were more than memorable. Thank you for your help... You are a star :)

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Jodie Turnbull

Happy with the products purchased, but the problem arose when we came back awhile later to get the product fixed. The item was sent out, along with the attachments. We came back to pick up the item after we were called and that was a mistake and our item was not there, so we went for nothing. Once called again, the attachments were not with the fixed item. I talked to the staff several times and came in to discuss several times and they pretty much said we don’t know what happened to them. I understand things happen, but that is when you offer to replace the items or offer compensation in some way. Unprofessional and very unsatisfied with the service.

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Erin Temby

I visited Godfreys this past Thursday with what I thought was a broken vacuum in hand. Thanks to the great staff the issue was identified as a blockage and after some TLC from two of the staff members my vacuum is back in working order. The staff went above and beyond to help a vacuum novice and thankfully I don't need a new one, but when the time comes I will definitely be back!

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Jonathan Australia Kiley

18/3/2021 Update as we have had no vacuum since January as after a few months it stopped working. We have asked for a full refund as we have had to purchase a new vacuum and we are not getting any cooperation from the store staff or manager. Very disappointing and definitely do not recommend this store. Do not trust what they tell you. We are currently in discussions with fair trading as they said to try and work this out with the store 1st before they get involved. We were told by the store manager because we had this vacuum more than 3 months they wouldn't be issuing a refund.

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JANICE WOLFE

Great service and advice. Friendly staff. Good variety of goods at competitive prices.

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Debbie Fisher

Staff were amazing know their product very covid safe highly recommended

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Sheree

Liam was so helpful and thouroughly answered all my questions and was happy to show me not only how to use my vaccuum, how to clean it or check for faults and what to do if I have any more questions or problems. I also had a tired 2 year old with me and he was so patient and understanding. I would definately recommend shopping there.

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E S

Really happy with the customer service offered by the manager (Liam) at Godfreys Shellharbour. Professional, extensive knowledge and also answered all of our questions. Can’t recommend this place enough!

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