Toowoomba City, Australia
657 Ruthven St
N/A
+61746320500
Forty Winks should be highly commended for their staff's customer service. Would not go anywhere else. Angela & Zoe know their job, and we were given plenty of options and time to decide. Great job girls!!
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From the moment we walked into the store we received exceptional customer service with super happy and helpful staff. Angela was such a pleasure to deal with. Highly recommend.
Christina was very helpful in finding the right mattress for us. Highly recommended.
My buying experience was nothing short of wonderful . The young sales lady knew her products and was most informative and patient with us today . We left feeling she genuinely cared about fitting us to the right mattress. I can't recommend this shop enough .
Wonderful and friendly service, and such a good night's sleep!
Over the past 2 years I have purchased a number of quite expensive items from this store, as I will always choose to support local where I can. Points to consider when purchasing from Forty Winks Toowoomba: * Value for Money - shop around. You will definitely find better deals by looking around. And you will unlikely be charged a delivery fee for the product to be delivered to the store. * Warranties and Returns - unless it's a mattress, be aware that there are some inconsistencies on warranties offered. And hope that you don't need to return any products. You will likely have to ring the ACCC. * Basic respect - DO NOT question staff on what products are made from, where they are made, where they are stored, or any indepth detail - you will be lied to. Not intentionally, but they will tell you what you want to hear. They know about as much detail on the product as the same information you can find by a google search - do your own research. * If you can get them to give you a reasonable price on a product, be aware that your wait times WILL NOT BE as promised - there will always be an excuse, and you will be doing the chasing. Forthcoming communication was very limited. * With all that negativity, I've not had any issue with the staff personally, and the store setout and cleanliness is lovely. Only limited access issues to the store, but there is ample carparking at the front of the store. It is on a main road, where access is required from the south, but the GPS acknowledged this.
I got everything I wanted, then some! Fantastic service :)
Absolutely amazing service, can not thank Angela enough!
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