Dee Why, Australia
17/19 Oaks Ave
N/A
+61 282458200
Wheelchair-accessible car park
I want to thank Pearly for the top-notch service she provided. I made some initial home loan enquiries and she had great product knowledge and was able to answer my questions. I found her to be customer-centric and professional and was great to deal with. Thanks Pearly!
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I’m highly satisfied with Michelle Laylo about her customer service. she genuinely cared about getting my home loan approved. As a first time home buyer she was very polite and patient with me with all my questions and explained to me all i needed to know. She respond immediately even i know she is busy if i have questions by email or by phone.
Very helpful staff (Pearly), patient, answered all my questions about term deposits, how it works and the interest rates involved. She also provided comparison against Bonus Saver. Thanks to her, I have a better understanding now, between the two types.
My house had some damage in the recent heavy rains and winds. Contacted Pearly at Dee Why as she organised my home insurance last year. She promptly referred me to CGU support line and they quickly arranged for an assessor to inspect the damage. Despite the inconvenience of it all, I had a very smooth and positive experience in resolving the matter. I was particularly touched by the way Pearly kept in contact with me throughout to make sure that things were going smoothly, which I did not expect. So I am very grateful for her support which I consider to be going above and beyond.
Had a very good experience applying for a home loan, Michelle was very helpful and the effort that she has put in was commendable. I never thought getting a home loan was this easy. Recommended to all my friends. Thanks again Michelle.
I highly recommended Michelle Laylo who is a fantastic Lending Specialist at the Community First Credit Union. I had quite a complex refinancing requirement with my property and Michelle was attentive, supportive and responsive every step of the way. Julian R (Melbourne)
I have been using the Dee why branch lately. The staff are great. Especially Pearly. She was more than helpful with my questions and loan applications. I was kept up to date with all stages and never left wondering what is happening. The whole staff helped me very professionally and were also personally lovely people. Definitely recommend using this bank and branch.
Excellent service from Michelle and team. Always greeting me with a smile and assisting me with my banking needs. Thanks Dee Why team!
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