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Credit Union Australia

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Blacktown, Australia

cua.com.au
Credit union· Financial institution· Health insurance agency

Credit Union Australia Reviews | Rating 2.8 out of 5 stars (8 reviews)

Credit Union Australia is located in Blacktown, Australia on Westpoint Shopping Centre, Shop 1048, Patrick St. Credit Union Australia is rated 2.8 out of 5 in the category credit union in Australia.

Address

Westpoint Shopping Centre, Shop 1048, Patrick St

Phone

+61288860500

Open hours

...
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S

susan whiltshire

I was served by Priyanka at Westpoint Blacktown CUA. She was extremely rude throughout her interaction with me and lacked customer service skills. I will not be going back in the future and I would rate her service 0 stars if I could. Very disappointed.

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Gilma Jimenez Rodriguez

I haveca excellent experience on Blacktown branch, Prianka was very helpful qnd she guide me through all the experience, also the rest of the team was veri amicable and cooperative. Thank guys

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Cystal Le

Branch. Customer service. Manager No Good

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Reginald Dizon

Came in here to deposit a cheque, service was friendly but there’s not enough staff. I feel a little bit sorry for them as they were being overwhelmed and constantly having to apologise for the wait. The line was long and only two staff in the main floor space serving customers. There were empty desks not being manned. When i was waiting in a line at CUA’s Penrith branch, the branch manager herself came out and assisted me which was fantastic service. CUA Blacktown, hire more staff, you need it, especially since you have more foot traffic from being inside a major shopping centre.

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Dalveer Sangha

Avoid this institution and branch at all cost. Their so called "home loan specialist" HENRY IKE cost me 37k by providing misleading information. Was advised the purchase of an upcoming investment property would be feasible and after purchased was advised loan cannot be approved. Ended up re-financing my home loans to other institutions who provide professional service were able to get me out of the situation I was in. Do not let the low interest rates fool you as this does not make up for the poor professionalism that truly impacts hard working people of their hard working . Unfortunately, I wouldn't even give 1 star...

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Randy Lynch

Teller when above and beyond to help me out. Great service

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mj mon

I am very pleased with my experience with CUA Blacktown, specifically with Ms. Shereen Ali. Shereen from CUA Blacktown assisted me with my car loan and she was so helpful. She explained the types of products they have and helped me look at all my options. Shereen is very efficient; she submitted my documents as fast as she could. I was expecting the loan to take up to 5 days to process but my car loan was approved and released within 3 days. Shereen kept me posted by exchanging emails and calls, making sure I am updated and always welcomed any questions. She made sure I understood the terms and conditions of my loan and also helped me get the best rate for my car insurance, home content insurance and private health insurance. Very friendly staff at CUA Blacktown and highly recommended. I definitely will pass on a good word about Shereen and the Blacktown branch to my friends.

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Josh Waltersonsmith

Bad service, uncaring rude staff openly complaining about working conditions and when they are going on holiday next. Completely Incompetent. Changed banks after going into this store and was treated quite poorly and suspiciously when withdrawing money.

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