Companies on Trustpilot can choose relevant categories to describe their industry, products, or services. All companies in a category are eligible to be best in that category if they’re actively asking for reviews and have received 25 or more reviews in the last 12 months. Some companies on Trustpilot aren’t eligible to be best in a category, and others aren’t on Trustpilot at all.
Bupa Bankstown
Trustfeed Score 4.3
Bankstown, Australia
Kiim Phung
Natalie Han was very professional, knowledgeable and friendly. Very experienced, answered all my questions and offered useful information without my a...
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Health Insurance Fund Of Australia
Trustfeed Score 2.6
Perth, Australia
brandon wilson
Extremely bad customer service, Value for money is horrible. Trust me stay away from HIF
Medibank Maroochydore
Trustfeed Score 4.2
Maroochydore, Australia
Jacquelyn Price
I was very pleased with the help I received from the staff. They made the adjustments that my mother required. Thank you
Credit Union Australia
Trustfeed Score 2.9
Sydney, Australia
Wim Perl
Been a member since the 1970's. Many takeovers and amalgamations since. I'm still here and very happy with their online banking system, but not with b...
National Patient Transport Albion Branch
Trustfeed Score 3.0
Sunshine North, Australia
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Medibank - Bankstown
Trustfeed Score 3.1
Jennifer Gayford
Extremely friendly and helpful staff.
Hcf
Trustfeed Score 5.0
Ahmed Awad
I love this company, I'm a member, and I thank the employee who helped me become a member
Westfund
Trustfeed Score 4.6
Lithgow, Australia
Michele Hamblin
Very happy with the great customer service today (from Amanda and Paula) at Westfund Lithgow. Totally relieved my stress levels!
Financial Planner Sydney: Corenetwealth
Hbf Health Insurance
Trustfeed Score 3.5
sail cryer
Only good to use as a 3 star hotel with uncomfortable single beds and pretty average food. The more the surgeons charge the less they contribute. Shou...
Australian Immigration Visas
AUSTRALIAN TRADES
Australian Immigration Visas Migration Agents Lawyers Sydney Office. The Global Talent Visa Program, Global Talent Independent Program, is a streamlin...
Australian Unity Limited
South Melbourne, Australia
Medibank
Gungahlin, Australia
Rohan Seth
People are very good there. Very customer friendly. I met Vishl at the store and he sat with me cleared the 100 doubts i had with insurance policy he ...
Nib
Trustfeed Score 1.9
Parramatta, Australia
ahmad ashfaq20
They are a rip-off, they don’t know how to keep old customers, just want to milk money out of them. Recently applied for my wife’s visa, she couldn’t ...
Health-Link Consultants
Melbourne, Australia
Health Insurance Comparison
Trustfeed Score 2.8
Leigh-San Mo
I used this service last year and found out that I was paying too much for my existing health insurance cover. They were helpful and made the process ...
Polish Toilet-Cow
Not a Big Bank!
Cannington, Australia
Yuli -
We got served by Dean Cashmore who is super helpful. He tried his best to explain to us although it was very noisy at the kiosk. Hopefully they get a ...
Bupa Bondi
Trustfeed Score 3.6
Bondi Junction, Australia
Fernanda Russi Frota
I went to Bupa Bondi juction and Fernanda was a angel in my life, she had done such incredible job and she could help me out like anyone else. She was...
Medibank - Perth
laurie warner
going to find a new fund, you can't get anyone on the phone ,absolutely the worst service I've ever encountered, pathetic. 0 stars from me. one letter...
Hcf Campbelltown
Trustfeed Score 3.8
Campbelltown, Australia
Trustfeed Score 1.0
Eve Baker
Fantastic service from this Maroochydore location Spoke with Tammy and she went above and beyond to assist. I would only recommend going to the branch...
Trustfeed Score 2.2
Hurstville, Australia
Miriam Pang
Rude staff.. not professional. I have filled cancellation form in store today and advised by a "friendly" staff member said she will submit my cancell...
Hbf Health Cannington
Liberty Shi荣荣
The lady Rita was so great! I’m very happy about her help to figure out what my insurance exactly covered and the detailed difference with the product...
Work Solutions Australia
Brisbane City, Australia
Cbhs International Health
Vinicius Ferreira
Be careful with CBHS, they sell a policy that does not cover anything. Basically you pay for nothing. I had an accident and when tryed to be refunded ...
Bupa Bendigo
Trustfeed Score 4.5
Bendigo, Australia
IMELDA AYING
Alex is highly regarded with his excellent customer service. He is truly a gentleman, pleasant to deal with. He explains well with regards to our inte...
Buyoshc
Trustfeed Score 2.0
Broadway, Australia
Tom Lee
staff are pretty helpful, ignore the ratings below...
Asclepius Underwriting Pty Ltd
Epping, Australia
Cate Parsons
Staff are usually very nice here. Store updated in last couple of years, very modern feel. Games for the kids, coffee for the adults. Staff will try a...
Bupa Perth
Trustfeed Score 3.7
Ryan
I was served by Sher Liang today. Sher is a lovely person and has exceptional customer service skills. She did an amazing job and was most pleasant! S...
Hcf Eastgardens
Eastgardens, Australia
david mitchell
It is a strange feature of combined clicks and bricks models that you deal with personnel in a branch that you would never physically choose to attend...
Nib Retail Centre
Trustfeed Score 1.6
Woden, Australia
Arvin LS
Worst customer service I have ever experienced. Doesn't surprise me as the manager himself sets low customer service standards for the staff. They app...
Bupa Sydney Cbd - George Street
Trustfeed Score 3.4
Aus Soko
Today I visited at Bupa office(135 George street). There was nice & friendly lady named Betty who helped me so much and explained everything clearly. ...
Westfund Health Insurance
joanne lee
I have been with Westfund for a year and I have an excess fee of 750. I always wondered why it was so high to only be told that I can reduce it but ha...
Members Health Fund Alliance
Surrey Hills, Australia
Latrobe Health Services
Traralgon, Australia
Medibank Southport (Australia Fair)
Trustfeed Score 2.3
Southport, Australia
Giulia Cerri
In April 2020 I had to claim a procedure to the emergency department at the public hospital. After paying the quote to them, I went to the Medibank br...
Accident & Health International Underwriting Pty Limited
Bupa Belconnen
Trustfeed Score 4.0
Belconnen, Australia
Eddie Liu
she try her best to let me understand which and what we need the best. Thanks for her job
Aia Health Insurance
Trustfeed Score 4.8
kathy Estepa
Thank you AIA for your help today, i would highly recommend AIA as they are an honest, kind and friendly insurance company. They are focused on giving...
Bupa Coffs Harbour
Coffs Harbour, Australia
Paul Carroll
Bupa at Park Beach Plaza are very friendly and extremely helpful in their approach to people
Bupa Woden
Trustfeed Score 3.3
Phillip, Australia
Olga Lysenko
So, i gave Bupa a second chance. Transferred from another instance company. So, not everyone under my cover was transferred
Desley Hable
Ashley Curry was not very helpful at all. I felt like she was trying to push me through and make decisions without giving me the information I needed ...
Gu Health
Trustfeed Score 1.7
H Ch
The online claiming system is not very fool-proof as it won't let me enter pharmaceutical claims that have the same service date and type of service e...
Bupa Macquarie
North Ryde, Australia
Jason Guo
Staffs are very friendly there and willing to help me out. Got my both glasses and contact lenses there, they are very comfortable, specially contact ...
Cbhs Corporate Health
Ms Mason
What a disappointment. I did a lot of homework and thought I had finally found the fund for our family. I only took out extras because I had hospital ...
Doctors' Health Fund
Smartedu Avustralya
Sofya Yakutina
I highly recommend this agency! They are a cool team that makes your wishes come true!
Fair Health Care Alliance
Trustfeed Score 4.9
Richmond, Australia
robert ling
Fair Health Care Alliance helped me to see that I could get a better deal from a smaller private health insurer. Now I am getting better value for mon...
Trustfeed Score 4.1
Dot Whit
Great team who know their stuff and have been a huge help in keeping of top of health insurance premiums for years now. Love their work.
Robina, Australia
Natashya Twohill
Very helpful
Gmhba Health Insurance
Janelle Wil
Just spoke to a staff member on 1800 Number. lovely manner, very helpful. Thank you
Penrith, Australia
Louis Lee
Friendly staff. Efficient and helpful.
Bupa Hurstville
rellik chen
Very professional team, from the moment you enter the store until the you step out every step had a member of staff guiding us through. It made things...
Trustfeed Score 2.5
Murray Bergin
What retail centre? Closed Erina Central Coast for Covid and still not open. Beats even Qld and WA!! Website is awful.
Xenio Mesquita
I see a lot of negative reviews but my application for a loan was very simple from beginning to end and the customer service assistant Eloise N was am...
Leah M
I'm not quite sure what her problem was, but she was quite rude in her customer service skills. I went to enquire about a withdrawal and she immediat...
Jenny Wu
Have been a corporate member with HCF for a number of years. Every time, when I tried to find on a future claim amount. I've never been responded in f...
Medibank - Burwood
Trustfeed Score 2.1
Burwood, Australia
Sophie Yang
very poor service level. There was a young Chinese girl who served me. She was so cold & unprofessional. We communicated in English & she didn’t under...
Info Med
Very basic service. Very hard to get help. Phone lines are busy always, but when you go there no one appears to be working. Our insurance money hard a...
Medibank - Coffs Harbour
Health Insurance Consultants Australia
Eltham, Australia
Daniel Barry
Been with HICA for 5 years and had been told we had the best cover available. when we made our first claim it turned out not true at all. After having...
Bupa Chatswood
Chatswood, Australia
Rie Ikeda
NINA (Chinese girl) was a very kind and friendly staff helped me changing my insurance cover. Very professional with extensive knowledge. Not too much...
Overseas Visitors Health Cover Insurance Ovhc - Allianz Care Australia
Wilhelm Lohrstrater
WARNING, WARNING, WARNING This health insurance is the worst thing I have ever known. You have to pay immediately, but when the doctor bills us, we ha...
Medibank - Brisbane
Mumu Wu
Staff is very friendly and helpful, especially a young lady who can speak Mandarin. Thanks for the help!
Amal T.
very bad experience , trying to claim ambulance cover after my dad passed away. It took them 6 months, multiple phone calls, juggling me around differ...
Bupa Ballarat
Trustfeed Score 4.7
Wendouree, Australia
Sunil Stephen
Very friendly and easy
Katina S
Your hours are all over the place and your customer service is substandard. Closed on Saturday and advice given is incorrect.
457 482 Tss Visa Migration Agent Lawyers
457 Visa Assistance
Temporary Skill Shortage Visa (subclass 482) Short-term stream, Medium-term stream, Labour agreement stream, Subsequent entrant. With this visa, you c...
Bupa Parramatta
Samer Bou Issa
What a Sakshi lady! SUPER professional! She helped me excellently and fulfilled my requirement over and beyond
Bupa Penrith
Steve Khoury
We recently had an urgent need to update our families health insurance. While visiting family in Penrith, we decided to go to the Bupa branch inside W...
Medibank - Chadstone
Chadstone, Australia
bobby guttmann
Customer service was polite. Claim processed quickly. Only shame was that I needed to go into the shop to submit the claim rather then do it online.
Ausure Insurance And Finance Echuca Pty Ltd
Echuca, Australia
Bupa World Square
Trustfeed Score 3.2
Monica Cao
The customer service is so so good. Amanda Li was extremely helpful. She explained all the policies with patience and care. Got my dental cover immedi...
Medibank Parramatta
Deborah Lynette
I have had a very good experience with the Medibank Parramatta insurance office. Linda Hasbany is a very patient and accommodative person. She careful...
Mandy Yiu
Very poor customer service in this branch. Especially the Chinese lady. My husband and I are the medibank customer for a long time. The recent visit i...
Tamworth, Australia
Kerry Crosswell
Thank you for your time on the phone today and for the assistance provided to me by your staff member. I’d like to pass on my thanks to this person f...
Josh Bridges
Jodie was extremely helpful in showing my partner and I our options. I have changed over to Medibank as a result. Thanks Jodie!
Morayfield, Australia
Tim Macdonald
Absolutely fantastic staff and by far the easiest bank I have ever dealt with for personal loans and my home loan 100% would recommend to all
Australian Health Insurance Advisory
Lambert Group Future Planning
Sutherland, Australia
North Sydney, Australia
Florance Ebrahimi
Was great service and they explained complex terminology is simple words. Will highly recommend Medibank North Sydney
Bupa Melbourne Cbd
KETAKI TALVADEKAR
I went there for my medicals to be done for Canadian immigration. The lady named Anisha helped me throughout the process and made it very easy. She wa...
Blacktown, Australia
susan whiltshire
I was served by Priyanka at Westpoint Blacktown CUA. She was extremely rude throughout her interaction with me and lacked customer service skills. I w...
DARYL
The best ever customer service and great credit union
Medibank Charlestown Kiosk
Charlestown, Australia
Mitchel Jelic
good and prompt service. just asked a few straight forward questions and i was off my way. fast and good customer service Thanks
Medibank Robina
Bernd Rindermann
Very Friendly and Efficient Staff. Located in The Robina Town Centre on the Ground Floor. Not far from JB Hi Fi.
Medibank - Haymarket
Luna Liu
bad attitude, not helpful,such a terrible service. The staff told us free to complain as they did not care. Requested new card two months before, stil...
Tuh Health Fund
Trustfeed Score 4.4
Fortitude Valley, Australia
Machina Opus
Not exceptional service. Dentists and optometrists were good. I have had two experiences with poor communication of administrative staff which caused ...
Phoenix Health Fund
Newcastle, Australia
mgmorro123
Having moved in recent months to Phoenix Health, I have been impressed from day one by the service and friendliness of all of your advisers. I have al...
Hbf Health Innaloo
Innaloo, Australia
Patrick Chen
HBF is a humiliating insurance company in OZ. Never touch and enter with it. They overcharged us by adding 10% of LHC for years, but now they refused ...
Aspect Underwriting
Collingwood, Australia
Brad Hennessy
Excellent service. After filling the income protection form online in just under 10 minutes - i had some questions so I called them and Mike was so fl...
Bupa Health And Care Brisbane
Meredith
BUPA are ok. Pretty expensive for level of cover. Their processes are a bit antiquated. You can't cancel your membership on their website, even though...
Medibank - Pacific Fair (Broadbeach)
Broadbeach, Australia
Tushna Mehta
Visited Linda at the Medibank Pacific Fair store a few times and have always had a very positive experience. Wouldn’t go by the other reviews from a f...
Incomeprotection.Com.Au
Queensland, Australia
Medibank Adelaide
Adelaide, Australia
Kelly Nkmr
I can only say from a perspective of an overseas student, but they are more knowledgeable in their overseas student cover compared to other Medibank b...
Bupa Chadstone
Malvern East, Australia
Steve Ji
Got 3 pairs of glasses from here. 5 star customer service and quality of glasses. thanks so much, Alannah, Mitch and Mal. Will definitely come back ag...
Health Care Insurance
Trustfeed Score 3.9
Burnie, Australia
Anthony Lack
Great service, good value, this is how health insurance should be. When calling you speak with a human. Any posted letters are signed - with a real p...
Browns Plains, Australia
Artyom Kurnishkina
Horrible CUA puts you on hold and then hangs up when you ring them. Horrible app and internet banking