Clifton Hill, Australia
141 Queens Parade
N/A
+61 1300 783 469
I am astounded at the occasional hostility and rudeness I've encountered at this store. One salesman was clearly inebriated and made a smart remark when I walked away in disgust. When I went back a few months later - only bc I live locally; another salesman was very bitter and hostile, describing the goods sold there as 'rubbish'. When I asked him to describe the qualities of a dyson fan, this rude man snapped, 'It's just a fan!' Yet another time a year later there was a similar nasty salesman there too. I've also dealt with a nice staff member there as well. That place seems to have a high turnover of staff, and I will never go there again.
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Very appalled with the quality of product i’ve received. Purchased “brand new sink, factory manufactured” only to have a disgusting eye sore of a second hand. It had bent sides and axles. When I complained to the manager he insisted that’s how they’re made. Total waste of time and money, would not recommend this place to anyone not until they learn to pick their staff who ACTUALLY care about customer service and learn to know what’s factory made and second hand.
Terrible service, wouldn’t recommend this business to any of my peers. Be sure to check that the item you purchase is up to standards it will save you the heartache. Customer satisfaction zero.
Do NOT deal with this Company. The Manager is totally disrespectfull, terribly unprofessional and VERY aggravating to deal with. I'm not discrediting other staff that've been rather helpful in resolving our dispute however, this unsatisfactory rating is purely due to me holding both Company and its Manager accountable, for wasting valuable time and effort to all parties involved in the project. I will also lodge my formal complaint directly with the manufacturer to review this distributor. Please read the other negative reviews and be warned.
Poor service and deceitful. The process in ordering, delivering and after service has been a disaster. Delivered a dishwasher but failed to install it. Left all the trash at premise. Failed to remove the old dishwasher. Did not specify on the website that they install all appliance EXCEPT dishwasher throughout the product page, cart page or checkout page (only available within the terms page if you dig hard enough). Did not specify on website that removal of old unit is an “optional” thing that is up to the driver’s decision to do so and tries to remove all responsibility from themselves. Basically they just give you the item and you’ll be on your own. Will never purchase again and will strongly discourage anyone from buying with them.
It’s permanently closed. Gone for good.
My experience was good. Ask for Gerard. Good honest bloke. Rare these days
Got a good washer at a decent price however it arrived damaged most likely by their delivery men who also didn’t bother to stabilise it at all. The detergent drawer didn’t go back in flush as the front of the machine had been slightly dinted in. When I told them about it I was referred to the manufacture. Not that impressed to have to go through that hassle for a brand new machine. We also weren’t given the transit bolts which the washer technicians have told us are vital for moving, upon calling up and asking if I could get them they said that’s fine just come in anytime and they’d have them. Drove the half hour there, and guess what they didn’t have them. Said they would send them out and that was over a month ago. Rang to follow up said someone would get back to me they haven’t. 0 customer service, honestly spend a little more maybe somewhere else, or at least never use their delivery service.
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