Lavington, Australia
355 Urana Rd
N/A
+61 260403444
WORST EXPERIENCE EVER - yes EVER! I went to the Lavington store. I am disabled and went with my attorney to approve and pay for purchase on the spot. I wanted a lift chair. I tried floor model, liked it a lot and wanted to buy it. Sales lady checked and said it was available. Went to pay and told that chair was already purchased by someone else AND there were no more available at all, and that size and colour were all that you could get, and they DO NOT HELP WITH SETUP - EVER. This sales lady was abrupt, almost aggressive, could care less about us and told us lies to our face! I went home and we contacted their supplier. Turns out, their supplier had over a dozen in stock, available in two sizes and four colours AND were happy to deliver and install for an extra fee. Nothing else to say really...
like
Always very helpful and informative. Good quality products.
The staff are amazing so easy to deal with and certainly go the extra mile, they are always friendly and helpful and know their stuff always a pleasure thanks
Very polite. Fixed my husband's wheelchair without asking any questions what so ever. Lovely staff!
It's not easy accepting that you need the services of a shop like this. But all the staff make it a much easier/lighter experience by being themselves, having a joke with you and being empathetic (not feeling sorry for you etc we don't want that), but understanding and making your shopping experience pleasant. The staff have great product knowledge and can suggest items that you didn't even know exist to make your day to day living a whole lot easier/normal(ish). 10/10 Thankyou
The most understanding group of staff that you can ask for. Buy or rent you wont regret.
Well worth the visit and thank you for your service.
Great service good people excellent advice
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