Prahran, Australia
179 High St
N/A
+61395293752
I bought my new Mountain bike at Melbourne Bicycle Centre two weeks ago. And again, what a fantastic experience! The staff are very friendly and professional. Clint and his colleague are always happy to bend over backwards for its customers! It's so great to talk about bikes with real cyclists! Thanks a lot guys! You are definitely my favorite bike shop!
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The team are fantastic. They were so accommodating and friendly. I had a small issue that needed fixing quickly and so many other bike stores just turned me away. I don’t even live near Prahran, but I’ll happily go out of my way to get my bike serviced with these guys next time. Really great service!
These guys are great - friendly, professional, and knowledgeable service at a competitive price. Yitig was particularly helpful for me. Thanks guys! Keep up the good work
Been there a couple of times but I stop cause the customer services is the worse I ever have to deal with. The guy on the phone is always friendly but when you pop at the door he is so arrogant and unfriendly.
Really amazing staff here - they offer a huge amount of support even during the tough stage 4 conditions. Purchased a new Lekker Amsterdam bike from them and accessories to go with and they’ve been helpful throughout and offered advice as to what model bikes would fit best.
wonderful team who know whats what and can help with any inquiry.️️️️
I feel very disappointed to write this review. I purchased an EMTB at bikes.com.au about 1 year ago. I have to say, I was quite pleased with the sales experience, however in today’s age, one of the reasons we buy from our local bike shop is that, we expect they will take ownership and look after their costumers after the sale is completed. I want to support my locals, but I also expect to be looked after as a valuable costumer. I had a couple of situations which I called them to book to bring the bike in for a service. In this last occasion, I only needed an adjustment in the rear derailleur. I was given a 2 months waiting time. As much as I want to understand how busy bike shops are, post COVID, i still have an expectation to be looked after as a valuable costumer. 2 months waiting time for service is not good enough when you spend 7k on a bicycle. I will certainly buy online next time.
The Focus MTB I purchased here got held up with it's delivery date but Clint made it worth my while for the inconvenience, even without it being the shops fault with the freight and gave me a great deal overall. Jessie was great to deal with also, helping my initial interest in which model of bike to buy. Thanks again guys I'll be back again!
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