Toowoomba City, Australia
3/342 Taylor St
N/A
+61 730862990
My Dad recently purchased a mobility scooter and had a issue with the scooter. Thank you to Daniel for coming out to address the issue. Also thank you to staff for understanding when I cancel someone coming out the other day because Dad was taken to hospital again.. Regards Michael
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I had a product delivered today by the manager of Aidacare Toowoomba and his assistant. To say I was shocked and disgusted by their rude and arrogant service would be an understatement. I was belittled and mocked by them both simply for asking what I felt to be reasonable questions to get the product in place. At one stage the manager even made a comment along the lines of “I don’t need to hear your personal problems” when I commented about them making a hard situation even harder. I am quite amazed that this is who Aida Care are happy to have representing them in the community. I had told them I would be putting in a complaint about their behavior the manager said “that’s ok” he even made A comment as he read over my shoulder “not to email her, she’s just the office girl, she can’t do anything. Email ..... instead”. I fail to remember a time when I have ever received such poor customer service. It is safe to say I will never use Aidacare again. I thank NDIS for the product but if these are the companies who they have representing them, something needs to be done and these businesses need to be held accountable for their behavior.
i am surprised to read these bd reviews , my experience is completely different , keep up the good work
Yeah was OK but not the service I got from Friendlies Toowoomba
The goods were paid for and this company took five weeks to deliver them. I called quite a few times and every time I did, they came up with a different excuse. It was hard to believe how little they care about giving good service to their customers, who are generally people with special needs. I will not buy from them again and I will not recommend them.
The staff at Aidacare are excellent & extremely accommodating. They have a wide range of products & product knowledge. Overall it was a pleasure dealing with the Aidacare team.
It has a decent selection of goods. However for a place that specializes in equipment for the disabled and those who need help the parking lot is horrendous. The contours are terrible and the gradient is steep.
I find that Medi_Temp is better in the pricing.
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