North Sydney, Australia
Greenwood Plaza, 4A/36 Blue St
N/A
+61 299593407
Took my iPhone to my provider as it was not charging properly, after 10mins of looking at it they told me it was a hardware problem and I needed a new phone. Instead of just buying a new phone like i normally would do I thought I would get a second opinion. On the way to the station I spotted iResQ and thought I would pop in and see what they thought. Waited a few minutes whilst the guy patiently helped an older customer with her phone. After looking at my phone for less than a minute the legend behind the counter had it fixed. On top of that he would not accept any payment and not even a coffee, totally restored my faith in good old fashioned service. Thank you and keep up the good work!!
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Went there to fix my iphone screen and got a quote 1.5x the normal price which didn't bother me given the location, asked if the screen was genuine which they replied was and the price was according to that but when I went there 3 hours after to pick up the phone they asked me if it was ok to put a different coloured screen ( a black one even though my phone is white and genuine part would be white ) after the screen got replaced another 3 hours later it was ok until later on that day I've realised that little pressure on my screen would turn my screen off and to use my phone I have to hard reset it every time. Also this happened during Australia day so I had to wait until the store was open again and if it wasn't enough after taking my phone I've accidentally dropped it and cracked the screen which gave them an excuse to blame me for the condition again. Anyways after arguing I got my screen replaced for free which should've been under warranty as the only thing that was cracked was the screen protector. But besides that now my phone overheats ( mind you the battery got replaced 3 months ago ) and the screen doesn't pick up everything I press, so the screen that they've replaced seems to be a cheap replica. I wouldn't even recommend going to that store even if it's something urgent. Their prices are expensive, customer service takes too long, cheap materials are being used and it's an hassle to deal with their owner as he doesn't seem to care about how good or how long a job takes.
These guys were amazing! They gave me the best service I’ve ever had at any kind of repair place. They were honest, kind, professional, and went the extra mile for sure. If I could give them 6 stars I would.
Super happy with their service. Had my daughters phone fixed last week and now my screen issue this week. Very fast and good prices. Highly recommended
Great service and located right next to the station, I had my iPhone and iPad repaired, here with no issues and it was all done during my lunch break. My phone had a cracked screen and an issue issue hearing phone calls, both issues are completely gone and it is like I have a new phone again. The staff was very friendly and they were patient enough to explain the different types of screen protectors and cases available. I will visit this shop again.
Realised my phone's warranty has expired. These guys are awesome at doing their job. Didn't take long to get my phone fixed.
I received a really fast and comfortable repair service today and also a good discount on my second repair, and a free glass screen guard. It's really amazing.
Rubbish product - I have broken 1 genuine Iphone screen in 6 years in tough conditions, I thought that I should try a non-genuine repair. This was a mistake as it only lasted 3-weeks. The glass is not toughened and not suitable for normal conditions (ie glass cracks and edges wear from being in your pocket). I notice the phone gets unusually hot as well. The store was not at all understanding nor helpful once I reported my quality concerns. This service and product is not worth the bother.
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