St Peters, Australia
4/2 Berne St
N/A
+61 1300 489 816
Hi there, I recently purchased an electronic drum kit from Artist Guitars online. Unfortunately one of the outputs on the edk module was playing up. Artist provided top notch support in resolving this and replacing the module as promptly as I could possibly expect. The customer service was terrific and warrants a positive review. Thanks guys.
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What a great company! Everything that I have purchased from these guys has been excellent. From string winders to guitars. I have bought two guitars, a guitar amplifier, pickups, strings, a string winder, tuners, a drum stool, etc, and I haven't bought a dud. The first thing I bought was a valve guitar amp, it didn't work upon arrival, no problem, I phoned customer service, they emailed me a return address form to put on the box to return it via Australia Post, and another was sent out, all at no cost to myself. The replacement amp worked fine, as has everything else I have purchased from them. I have recently purchased a bass amp, and an electronic drum amp, both work fine, and were great value. I have no problem whatsoever in recommending Artist Guitars.
bought 2 guitars from them. Amazing value for money. And they both came with leads, great service, constant up dates and instant feed back from staff. Started playing after years, tearing up my fingers, can't stop playing. Great products, great range. Will be back when I want to upgrade, already window shopping.
Having used the services of this company on several occasions they still impress me with their high level of professionalism, always an absolute pleasure doing business and will be again.
Best guitar shop.. Best guitar can be found in here for beginners..
Bought a beginner guitar to learn. Easy to use website and the product was great quality for the price. I had an issue (was my own fault) with the guitar and customer service was very responsive and incredibly helpful. Highly recommend.
I needed a replacement cymbal for the electric drum kit. I thought I was out of warranty and was going to buy one. They looked up my purchase and sent me a replacement cymbal free of charge within a week. Absolutely brilliant customer service and they followed up making sure that I had received it.
Very impressed with my new beginners guitar and accessories. Love the shiney blue colour I chose. No problems tuning and playing my first chords. It arrived quickly via Aus Post. To me it sounds great, mellow with no twanging or buzzing. An uncomplicated buy at a great price. I am more than happy with my purchase.
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