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BFX Furniture Showroom Brisbane

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Albion, Australia

bfx.com.au
Office furniture store· Educational supply store· School supply store· Furniture manufacturer

BFX Furniture Showroom Brisbane Reviews | Rating 4.7 out of 5 stars (8 reviews)

BFX Furniture Showroom Brisbane is located in Albion, Australia on 123 Sandgate Rd. BFX Furniture Showroom Brisbane is rated 4.7 out of 5 in the category office furniture store in Australia.

Address

123 Sandgate Rd

Phone

+61 1300866522

Service options

DeliveryIn-store pick-upIn-store shopping

Accessibility

Wheelchair-accessible car parkWheelchair-accessible entrance

Offerings

Assembly service

Open hours

...
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R

Rod and Akiko Peen

Most reviews suggest the products are very good. Unfortunately I have not had this experience. Initially the price to deliver the chair was 185. Way too much money. That's over half the cost of the chair. When I called the staff were polite but could not offer better. After a few emails they dropped the transport costs to 30. Amazing difference. When I received the chair I went to assemble it only to discover the inserts in the seat were all different depths and one armrest was unable to be screwed to the seat. Very disappointing. After many calls and emails 2 weeks later another chair was delivered and the faulty chair picked up. This chair was better but still the screws were only just long enough. For over 300 I was not very happy with the quality. I've had the chair for about 6 weeks now and it's starting to squeak really bad. I can't believe it. I'm only 70kg so that 's not the problem!!! The reason I bought this chair from BFX was because I wanted to buy a better quality chair and not the quality from somewhere like Office works where I bought my last chair which was nearly half the cost. I also asked where the chair was manufactured but they have not answered that question.

E

Ed A

Doesn't reply to queries. Sent them an email. No reply. Sent them a fb message. Seen and no reply. EDIT - Since you replied here (albeit 2 months later) I will change my reply to 3 stars. And that's okay - I bought from somewhere else already.

J

John McInnes

Great quality, great staff, good prices

B

Brisbane Girrl

Worst experience ever!! Constantly following up quotes, no replies to queries, delivery was delayed (with notification given). It was always on us to follow up - it's a shame we had to use them. Andrew - you need some training in customer service 101!! Definitely would not recommend

B

Brett Smith

Very accommodating good range of contemporary quality furniture.

M

Mary Crowley

We have recently had a minor refurbishment of our school library. The BFX rep who looked after us was very efficient, courteous and prompt to answer any queries we had. We are very happy with the outcome and would definitely recommend BFX. Another bonus is that BFX is an Australian company.

A

Anita G

We use BFX Furniture for all of our school furniture needs. The customer service and delivery of quality furniture is what makes us go back every time. The staff have top industry knowledge to help make those decisions on what will work best with our school. Thanks Tony!

C

Cathie Mcinnes

Our school's P&F purchased some stools from BFX and I was so impressed by their great customer service. We are located in rural Queensland and it was great to receive regular communication, prompt delivery and the stools are perfect. Thank you!

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