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Tile Warehouse

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Warners Bay, Australia

tilewarehouse.com.au
Building materials store· Tool store· Retail· Tile store· Flooring store· Warehouse

Tile Warehouse Reviews | Rating 4.6 out of 5 stars (8 reviews)

Tile Warehouse is located in Warners Bay, Australia on 6/321 Hillsborough Rd. Tile Warehouse is rated 4.6 out of 5 in the category building materials store in Australia.

Address

6/321 Hillsborough Rd

Phone

+61 249566929

Service options

DeliveryIn-store pick-upIn-store shopping

Amenities

Gender-neutral toilets

Accessibility

Wheelchair-accessible car park

Open hours

...
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T

Tegan Drage

I had a very mixed experience. Customer service wasn't the greatest but the actual product is great. They have a great range and were happy to let us take a few home to try in the space which was appreciated. I was able to call up and place the order over the phone which was an easy enough process. When the tiles were available, I arranged a time to collect and called up the store to make payment with credit card as I was driving from an hour away to collect the tiles and wanted to make the process as easy as possible in advance (admittedly I probably should have just paid on the initial phone call, but I didn't realize at first that they would be available right away). They answered the phone but told me they were too busy to take payment right now and asked to take my details to call back; I declined, letting them know I was on my way and would just pay in store instead. When I arrived at the store, I waited in a queue, with just 1 other person waiting in it, for about 10 minutes just to pay. There were a lot of staff around but not many actually at the customer service desk where other people were waiting after me. This was frustrating after already having tried to call and pay earlier. The gentleman who brought the tiles out to me was excellent, very friendly and happy to assist me in loading into my vehicle. Overall, I would return to this business as the tile selection is vast, the prices are reasonable and the tiles were available to pickup quickly but the service could have been better or more friendly.

S

sally watson

Very helpful staff and a huge range of tiles. Probably the largest range we've seen in Newcastle.

K

Kylie MCAULEY

Went to 3 tile establishments and this place was the 3rd. Will definitely use them, super friendly and helpful staff. The other place nearby were extremely rude staff

C

col bucknor

Excellent service from knowledgeable staff. Great range on display, many in stock at sensible prices. They Genuinely care about the customer

W

Wayne Hermon

Prompt service, friendly staff and a wide range of products.

Y

Yvonne Stokes

Great service, couldn't fault it at all, would definitely purchase from here

B

Bill Sanderson

Great range...Great staff..can get pretty busy at times

N

Naomi McFarland

Excellent customer service. Fantastic prices.

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