Stafford, Australia
5a/87 Webster Rd
N/A
+61738560975
Honestly the worst experience. The manager made me feel rly uncomfortable when I was shopping, I had a fair bit in a basket and he kept saying "omg look how much she's got, woah, wow" over and over as I walked around. Then another older man came out and they literally started talking about me while I was in ear shot!!!! I tried to pay and the manager refused to acknowledge their own loyalty card system and made me feel horrible again. I ended up just leaving without anything and I won't be returning to this shop. Please do not shop here, there are plenty of other good op shops around that are honestly trying to do the right thing. Absolutely disgusting behaviour imo.
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Nice store you can find more varieties of items here and cheap. Long live Salvoes army it helps all our community’s needys
Prices are very fair, staff are really helpful and friendly. However, finding the Family store can be a little difficult. Study your Google map well so you can find the front of the store where there's plenty of parking. Best to turn down Barbarra street and make a right turn and then right again and follow the drive around adjacent to Webster rd. You cannot park on Webster rd.
OK wide selection but sometimes some volunteers or staff don't seem that warm or friendly.
I come here a lot probably weekly or fortnigjtly. . I find it a bit more expensive than others but that’s fine because it’s for charity so I don’t mind paying more. What I can’t get passed is how staff working there treat their customers. The first time I bought a table from them and one older woman working there sighed and said “well I was about to go on lunch” to someone else working there like I was interrupting her bloody lunch. Sorry! But a couple of weeks ago took the cake when an older brunette woman with glasses made me feel so bad because I couldn’t get a sleeping bag back in it’s case after trying to for ages and giving up. The way she spoke to me was aggressive, extremely rude and inappropriate I’m sorry but I won’t be coming back there. from across the store she yelled Um excuse me did you do this? held the sleeping bag open smiling evilly whilst telling me to put it back in. I had tried you lunatic. You were busy yelling at A mentally disabled person to get out of the store room for me to interrupt about a sleeping bag. please learn what is and isn’t appropriate with customers. I know it’s a second hand store but you still need to have some customer service skills.
Excellent range of household goods and clothes plus toys, books and furnishings, crockery and ornaments. Pretty expensive clothing though, and the knick-knacks range from affordable (4 for a horse and lady carving) to a tad overpriced (3 for little vases). Friendly and helpful staff.
This Op shop is a great example of why people are giving up Op shops and buying new. Outrageously priced clothing and used shoes, often priced high because they are brand name, forget they have been worn to death and are 3 seasons ago. Store manager is rude to customers and staff.
I unfortunately think this op shop is extremely overpriced. There was a jumper that had a tag on it for 50, the condition and brand was no where near it. Even with the winter sale on at the moment the jumper wasn’t worth it. For the normal person the prices are fine but i can’t imagine a family in need of clothing would be able to buy some clothes. Staff were nice though.
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