Benowa, Australia
187 Ashmore Rd
N/A
+61 755394700
Wheelchair-accessible entrance
Amazing service. Me and the women working there had a lot of fun putting together a Legolas costume. Looks smick!
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Went to get costumes for Halloween on 30/10/2020 with my girlfriend. Kristy gave possibly the worst service I have ever received in my life with no exaggeration. She literally started abusing my girlfriend for wanting to try more than one costume on. Without going into detail she was so incredibly offensive that my girlfriend cried when we left. That being said we managed to get the costumes we wanted and luckily the other staff helped us with that. Besides the service the place is nice just watch out for Kristy.
I came in on Friday in a busy time of the year. Kristy made me feel so unwelcome and kept treating me like I was annoying her every time I asked for standard help. She also began making personal attacks at me and my body and the way I look while talking very loud so that anyone in the store could hear. I was embarrassed. It was the worst retail experience I have ever had! Besides her the other staff were helpful with a really nice attitude. Due to this experience I would never recommend the store only because of Kristy.
Kirsty is AMAZING so helpful and interested in finding the perfect costume. Top service
Kristy is disingenuous, inpatient and a genuinely terrible person.
Jenny gave us exceptional customer service. She went over and above to help my daughter out with a costume last minute. Best price on the coast. Was very impressed to see how well Jenny juggled the 5 customers in store all at once. Very professional. I highly recommend Spotlight costume hire.
Great hire shop with a huge range and excellent service.
Fantastic service, staff were helpful and the costumes were perfect, went out of their way to help accessorise and complete the look.
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