South Yarra, Australia
191-193 Commercial Rd
N/A
+61 398262699
Toilets
Wheelchair-accessible toilet
Wouldn't bother going here, staff are very rude. Have been treated poorly both times, didn't bother to tell me that I couldn't receive my vaccine before I came even when I called beforehand to confirm. Go somewhere you'll be treated with respect.
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Undisclosed 30 registration fee. No mention of this when booking online and only revealed when I arrived. Unscrupulous business behaviour.
Booked teleconsult and charging me extra fees when they never called me TWICE. I have proof I can show them and they can't give me proof nor anything physical apart from verbal words. Georgia at the reception was quite difficult addressing the situation with her tone as if her she never had any experience on the phone line in the Health Industry. No sign of emotional Intelligence has been evident in this clinic. Not even worth any stars.
Dr. Abdul payed absolutely no attention to the reason I booked an appointment. All I wanted was an intolerance test and was very clear but after a call back on my test results he had no idea why I even called in the first place. Last time I will be going here.
Be careful where they refer you to do physio treatment! Capital physio south Yarra is evil place. physio Johnathon is rude and unprofessional. he scratched me with 6cm long and deep scratch. now I stressed about will get big scar from his scratch and the clinic and himself said they only will give me two extra treatment as compensation!!! I have spoken to my clinic Prahran Manager and professionals. but some GP here is no human empathy so be careful they refer you to that clinic to see Johnathon!!!! capital physio 's google page are full of lie they deleted all 1 or 2 or 3 start feedback!!!! do-not let them fool you !!!! see my update information there. you will know how disgraceful that place is. do give them change to injure you and make your pain worse and get traumatised by their negligent, misconduct and manipulate twisting lies!!!! I will keep telling resident I know and clinic GP I know to avoid that disgraceful evil place.
Most horrible experience with the male receptionist..doctors are okay but male receptionist treats people like garbage (how does he still work there). They basically churn and burn patients to pump as much money they can through Medicare. I complained to the director and she alleged she will follow up. Gave me the lip service. Never bothered getting back to me. I will be reporting this company to the AMA. Definitely needs to be investigated. I would recommend to walk across the road to another clinic. Very shameful customer treatment here.
Don't bother booking an appointment, save yourself time and go to another place, Had to cancel two appointments because of 1 hr long wait times. Absolute joke, if you cant keep an appointment commitment to with 1 hr you should SERIOUSLY consider how you allocate appointments - if doctors are consistently 1 hr behind, well maybe you need to increase the appointment slot time? how can you operate a clinic like this?
Friendly receptionists, knowledgable doctors. Never a long wait. Can always get in same day. Easy no fuss clinic.
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