JB Hi-Fi

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Melbourne, Australia

jbhifi.com.au
Electronics store· Camera store· Cell phone store· GPS supplier· Music store· Video game store· Car stereo store· Computer store· Home theater store· Musical instrument store

JB Hi-Fi Reviews | Rating 4.1 out of 5 stars (8 reviews)

JB Hi-Fi is located in Melbourne, Australia on 239 Elizabeth St. JB Hi-Fi is rated 4.1 out of 5 in the category electronics store in Australia.

Address

239 Elizabeth St

Phone

+61 396426100

Service options

DeliveryIn-store pick-upIn-store shopping

Accessibility

Wheelchair-accessible entrance

Open hours

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T

Thomas Liontis

So this JB store is a little weird. It's split up into different flagship stores specialising in different items and you will probably have to take the lift if you are looking for a product you can't find on one floor. It can make finding a product on your own a little annoying, but the staff are very happy to help you out.

F

F Paul

Feels more spacious than other JB stores but probably because there are 2 (or is it 3) JB stores on Elizabeth Street and they sell different things in each stores, with a little overlap.

D

Dreamdrym P

Today I went to buy a lens at JB hifi on Elizabeth street. We had some conflicts with choosing the products to buy just because a staff there wants to sell something else that out of our interest. The staff named Collan has expressed the way too aggressive from the customer service standards. And he ended up with using his foot to navigate us to see the products there. Very impressive! I wasn’t sure that happened just because we are Asian or not.

T

Tas Net

Kris/Chris was so helpful with my Samsung phone bought from jb. He's really knowledgeable & pleasant.

Y

Yotam Barazani

Had great service from one of the employees, showed me several laptops, spent time and discussed my needs and benefits and downsides of each laptop and ultimately helped me pick a great laptop. Unfortunately because the purchase was made after closing time, it was rushed and we forgot to discuss warranty/ insurance. When I called the next day, I was told that as long as I bring my laptop in and they see it's all fine, I could still add insurance. However when I arrived (at a different JB) I was told that I couldn't such a thing. To make it worse the employee that said I could get insurance, denied ever saying that, fortunately the call was recorded and once they saw that he did promise that JB-Southland honoured it and allowed me to add insurance.

E

Eva Sudar

I purchased a new phone yesterday and received an outstanding customer service from Chris.He understood what product I was looking for, assisted me setting it up and made it so easy for me to understand the features. He is a great asset to your team. Thank you Chris and keep up the good work.

J

Jasmine Vo

Staff were really helpful even made sure I had the right product as it was earphones and they can't be returned once opened

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Nessa Babiano

Customer service at highest satisfaction! Thanks for letting me exchange the headphones I bought in the store for the right one I am looking for. Couldn't be thankful enough. Happy with the new headphones now.