Lake Cathie, Australia
1459 Ocean Dr
N/A
+61 265848899
Toilets
Wheelchair-accessible toilet
Awful practice, poorly run. Dont complain, you'll be the problem. Dont try to get in at your booked time. Dont expect the reception staff to let the Dr know you're waiting. Dont call asking for an urgent appointment - no, plenty of untaken spots but no capacity to cater to people who are not sitting at home on the pension.
like
The reception staff are rude, lacking in customer service and have a terrible phone manner. At my most recent visit yesterday with my 18 month old, we waited for close to an hour before we were seen by a doctor. The receptionist took a lengthy personal call whilst I waited to receive an update on why my scheduled appointment ran so overdue. Extremely unprofessional. It would be nice if the reception staff phoned in advance to advise that their doctors were running over time like most other reputable medical centres. The admin staff are clearly undertrained which is a shame as the doctors are lovely and the location is great. We will not be returning to this Centre.
Neat friendly with an excellent pharmacy. They have an amazing array of caring doctors and what might possibly be the best dentist on the planet. The admin staff are always run off their feet but still find the strength to patiently deal with the most irritable customer. Highly recommended
This medical centre is at the south end of Lake Cathie, in the 50 zone. Is right next to a footpath so can ride a mobility scooter there. Has pharmacy, dentist, physio, pathology and optometry. Too easy
Dr Oliver would have to be one of the best GP"s around hands down. Would not find a more compassionate patient and thorough doctor. Not bad wait time. Some staff could do with a smile on their dial on occasion but well worth the travel
Great GP, great pharmacy, and the option to see first available doctor in an emergency if she is not on duty. My waiting time today was ninety seconds, usually just a few minutes, so it is easy to be patient (no pun intended) on the odd occasion that this is not possible.
The Medical team are brilliant, I had an emergency and they had me seeing a good doctor straight away with friendly service and a really great nurse they had me patched up in no time.
Fantastic service..great parking for disabled. This complex has everything dentist. Chemist. Optometrist. Pathology. Doctors. Sisters.physiotherapy. podiatrist.
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