Doncaster, Australia
619 Doncaster Rd
N/A
+61388327400
A good JB HiFi store, friendly service and advice provided. A good selection of music, fitness watches and cameras. Located on the ground floor in Doncaster Shopping town.
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Excellent customer service from Jason. We upgraded my wife's S20 to the brand new S21 as it's lighter for her wrist when holding for long periods. JB now has a great deal where it is only 549 for a new 128GB Samsung S21 phone, down from original price 1349. Also the deal allows you to have 10 off per month for your phone plan, from 69 to 59 and 60GB plus 20GB extra 5G data per month, with only a 12 month contract as opposed to 24 months. Don't worry, if you go over the 80GB, it goes to free unlimited data at 4G speeds. We felt it was really worth is as the discounted 59 phone plan is worth 708 over 12 months. They have applied a 700 gift card with the discounted price for this new phone so you are basically gaining a whole year's phone coverage with 80GB to unlimited internet for just 8 a year on a brand new phone. If you are looking for an upgrade, this is definitely a great hot new deal and well worth it.
About this specific branch I have a good experience and nice people helping you with smile, however I am very unhappy from general JBHifi policies about not being letting the customers to try the items. Today I had my 3rd experience being rejected. Once for a keyboard next time for a Bluetooth headset and today again for a digital watch. How do you expect me to pay 600bucks for something that I can't even try it? And when I am asking why they say because of coronavirus! Then how is so all the Apple and Samsung watches are there for everyone to touch it without even anyone to sanitise them? And at the end we have been told to go to Rebels to try them!!! Really? Is this your customer service? Honestly I won't buy anything I can't try. Not from JBH. It is not like a bag of potatos. Sorry JBHifi but you better to change the attitude.
Has a lot of new stuff like new laptops and such, but they're not always on display so you have to try your luck if you want to try out a specific laptop. (specifically the Asus ROG Zephyrus g14 laptop). But other than that, it's pretty good.
Staff are friendly and they try and help you , so that they can move on to the next customer. Seems that there isn't enough staff to cope with the demand, I watched people trying to get the attention of the sales assistant helping me on more than one occasion. Perhaps the reason that it is full of customers, (Covid Safe of course, there is a staff member at the door counting), the staff know their stuff and are willing to wait.
Great range of home and office electrical, computers, mobiles, tablets, computer accessories, HiFi equipment, Videos and DVDs, limited range of cameras. Lots of phone accessories, TVs etc. Prices are generally very competitive but it's worth shopping around as they will price match. Even without a price match I've frequently negotiated a slightly better price on most items I've bought there.
Amazing girl approached me in the long queue and asked if I was paying by card-when I answered yes she took me to another register and put through my purchase! Amazing service. Thank you! Also very helpful staff showed me where to find the item I needed. Great experience!
Great place to check out tech, always recommend to visit before purchasing a new device or tech. Great hands on interaction. Prices can be good but if you're looking for the cheapest deals you should probably be looking online. Overall the store is fairly clean and structured decently.
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