Brisbane City, Australia
02/195 Albert St
N/A
+61739006300
We had to Visit this store today to claim a warranty on a headset we bought from them. We were welcomed with a big smile and request to assist us as we stepped in the store by Warren I believe he’s the manager, his body language was super genuine and every step of the process was very flow and very professional. We felt special and very welcomed despite that we are there for warranty not to purchase. Warren is the kind of person that give you every reason to come back and purchase from his store. Thank you JB hi-fi Albert Street and special thanks to Warren
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Picked up some new kit, friendly staff, always helpful.
Unbelievably great service from the Manager.(didn't catch his name). He was very approachable and went out of his way to provide me with the product I needed. Very happy with the service. Thank you
Friendly staff with great product knowledge. Hayley was great, she was very helpful and attentive to detail. Great customer service experience!
Has a decent range of smash controllers, just beware the official GameCube controllers need the adapter which is sold out until possibly march next year, pdp and hori controllers are fine without it.
So brilliantly helpful. Not the second ASUS fail but the exchange process and advice spot on and enthusiastic.
Don't often visit this store but today (16/12/20), I needed to get a secret Santa gift under 10 and one young lady in particular was super helpful and took the time to have a chat with me to narrow down my purchase (a Jaws mug of you must know ). Because of her friendly attitude, also ended up making another unrelated purchase. Excellent customer service is the key to bringing in & retaining customers.
Came in store today for some more information about my Smart Home set-up. Ended up extremely disappointed, dissatisfied and rather upset about the service I received from some young, blonde bloke with a serious attitude problem! Thanks for an unforgettable experience at your store, I WILL NOT BE RETURNING!!!
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