Cheltenham, Australia
315 Warrigal Rd
N/A
+61 395855011
DeliveryIn-store pick-upIn-store shopping
Wheelchair-accessible car parkWheelchair-accessible entrance
Helpful advice. Always good stock levels.
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Good parts place , service good to
Spent 20 minutes waiting in line while cso fiddled with car power socket for another customer
I dropped in at 4 pm on Sunday to pick up a HDMI adaptor. I had checked on line the day earlier to make sure the adaptors were available and Jaycar would be open. I walked in and was ignored by staff behind the counter. I checked for the adaptor and couldn't find it so went back to the counter where a rude Sales men after trying to ignore me again, begrudgingly asked if I wanted anything? I told him what I was after and was told they didn't sell them. I informed him I had checked on line and they were listed. He rudely said, "well do you have an item number". I said I didn't and he vaguely waved at a corner of the shop where he said some adaptors were. I checked the area only to find it was the wrong part of the shop and still couldn't find the adaptor. I left and went to Springvale Jaycar and was greeted with a smile as I walked in, I told them what I was after and was cheerfully directed to exactly where the adaptors were located. I told the helpful staff member of my experience at the Cheltenham store and he apologised on their behalf and agreed that it was hard when Sales staff were not invested in what they were doing. The sales staff at Cheltenham made no attempt to look up the item I was after or make any effort to serve me at all. FYI the product number of the Digitech Audio Visual HDMI socket to HDMI Socket adaptor is PA-3640 and Jaycar defiantly do sell them, it is just a shame I had to go to 2 Jaycar shops to get some one to actually serve me and sell me one.
Was average but the staff there didn't seem all that interested in any kind of service...... I felt very uncomfortable when I walked in... they probably judged me before anything else...
First thing in the morning, coming in for a simple power supply. Asking the guy at the register gave me nothing but a shockingly rude attitude for a simple question. Turns out he was the owner of the business. If that's the standard of service for this business, I fear for their future. Do not go here. You'll be treated like rubbish
Craig and Steve were both very accommodating and went above and beyond to assist my needs. They Are solution focused which I appreciated tremendously. Would highly recommend anyone to come here.
Always helpful staff!
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Wheelchair-accessible car parkWheelchair-accessible entrance