Hoppers Crossing, Australia
1/201-219 Old Geelong Rd
N/A
+61387340000
Always a good place to look at furniture. Large range and high quality compared to many other furniture retailers. Lots of staff asking if they can help. A welcoming place to shop.
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Fantastic Experience. Dave from TV and Audio was very helpful with his product knowledge which made my buying experience very easy. I then needed to purchase from another department within the store and Dave handed me over to Sam and Mandeep. Once again great product knowledge and met all my buying needs. It is so nice to go into a store and have great customer service and salespeople that actually listen to the needs of customers. You guys nailed it. Thanks so much for the great service.
My experience was extremely satisfying. Dorina was very knowledgeable and patient in helping me select an oven. She went out of her way in a very professional manner explaining the different types which made it easy for me to decide on the right one. Dorina I commend you.
We would like to commend assistant Maire at this store. Maire is very professional and, at the same time, a beautiful person at heart. We bought a laptop and a printer. Maire's dealing with customers is of very high standard with perfect enthusisam, zeal and blending with the needs of the customer, which is hard and rare to find these days. We wish Maire all the best in her future. Thank you, Maire, for your assistance. We loved your service. May God bless you abundantly.
I GOT MY PS5 FROM HERE POGGGGGGGG
I would like act knowledge the professionalism & outstanding customer service provided by Dave, in the home entertainment area. His depth of product knowledge made the purchase much easier. I have been purchasing my home appliances and furniture from Harvey Norman for a number of years. Every department has gone the extra mile. Maire in the computer department just last week with another laptop. Dorina Godfrey in kitchen appliances who went out of her way with my speed queen washing machine. Rory in home furnishings with our new couch & ottoman. Harvey Norman has always offered outstanding product knowledge and quality choices. Thank you to the team, I sincerely appreciate.
My experience was extremely dissapointing today would never go back again at hopper crossing store, I have purchased a fabric bed for 2000 on pick up day I've noticed the bed has a big discoloured patch and damage on head board very obvious to the point that it shouldn't even be sold at the very first place and it seems like its repacked when ask for refund they refused to refund and convincing me to buy it even the bedding manager was trying to convince me and refused to return it non of the staff or mangers has the right to refuse a customer return on a unsatisfying item for 2000. General manager please follow up with your staff, your customer service should be better than that as no one should be forced buy damage item for this big amount of money. P. S. Staff member asked me to "go bunnings and buy mark remover it's not expensive only 30" doesn't make sense to me.
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