Brisbane City, Australia
Level 3/91 Queen St
N/A
+61 732100442
Good for kidsToiletsNo restaurant
Wheelchair-accessible car parkWheelchair-accessible entranceWheelchair-accessible liftWheelchair-accessible toilet
Worst Customer Service award. Stopped in one Saturday night for a bit of fun. We purchased our card. We made our way to the machines but were having trouble scanning it to start a game. We approached the man behind the counter when we explained the situation and handed him the card to Check. He very rudely turned back to us and said it’s still got the full price we paid on it. I joked as I said “oh it must be the way we’re swiping it” (because we had tried every way) when we very rudely and passive aggressively said “Yeah probably.” While rolling his eyes. He again became passive aggressive while we told us how to properly use the card. We were then off on our way. Unfortunately there wasn’t a wide range of arcade machines. A lot of them were pretty much the same just spread out with different themes and characters Ect. The whole fun house was arranged well with the space they have. But unfortunately probably won’t be back with customer service like this.
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Another great place to hang with the family, I don't know when a we gonna leave. It's that awesome, thanks a tonne
Awful customer service. We were greeted by a lady with a sarcastic 'Hello' on Sunday night and told we will not be served and to go away and sign in for covid before coming back to the counter. We signed in and walked around the centre and witnessed other customers playing the Willy Wonka coin pusher. They won a few cards but one had gotten stuck in the shoot - the same lady was called over and rudely told the customers that they did not the win the card cause it didn't fall all the way down. After all the rudeness and her lack of care for even being at work, we left and refused to load any money. I will not be promoting this place and will never visit a FunHouse again.
Enjoyed my time here with my family, needs better prizes.
It's crazy how many different games you can find here! Amazing!
I liked it cos it brought back nostalgia and the staff are incredible, it was just sad so many of the machines were either not working or just not calibrated
We had an absolute ball here! I was pleased to see the prices were pretty low compared to some other arcades. Being a child of the 90s I was totally ecstatic to see a lot of my old favourites and many new machines too. I will absolutely be back again!
LONG UPDATE - So this place got a pretty significant update recently. Going from 1 star to 3 stars is no small feat either. The large majority of the games here have been replaced with shiny new ones, and my god does it make a difference. As it is now, this arcade has a pretty good selection of games, ranging from old to new, and all games are in great condition. Prices are a little on the high side, but I am okay with that, as they're new machines and the older ones are cheaper. Location is perfect, inside the Myer Centre, next to the cinema. A food court is just a few floors below, and plenty to eat outside the centre. Plenty of shops inside and outside the Myer Centre. Opening hours are bad compared to other arcades, as they close at 10pm most nights while the competition is open till 1am-2am. Really easy to use self service machines, can give you new arcade debit card, or recharge your current one. They use eTicketsand eCash. Staff are still this arcades downside. They seem to be unenthusiastic and unhelpful, but could tell me where the nearest ATM is. Please learn what a Konomi Card is, had to explain its what the new DDRA comes with (sold behind the counter). I'll include my old review below, in case the 1 person who actually read this far is curious how bad they used to be. OLD REVIEW - Lots of old, warn out machines. Had the version of DDR with my fave song, but it was old and warn out, screen looked awful, sensors were beyond bad. Obvious that games never get replaced and that they never get maintenance. Self serve game card has no eftpos, no adequate cooling/fans for any of the games. Staff obviously don't want to be there. I tried giving this place 5 chances, all 5 visits got a 1 star. Shame I can't rate it lower.
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