Fortitude Valley, Australia
179 Alfred St
N/A
+61 731189191
Wheelchair-accessible entrance
I have lived at FV Peppers since the day it opened September 17th 2017. Have loved every minute, I travel a lot due to work & family and friends living all over the country so coming home is always my sanctuary. I have received amazing service from my property managers over the years most recently Charlotte & Belinda. The reception are always friendly and willing to assist whatever the need. Most recently having a restaurant / wine bar & cocktail bar in the building has elevated the experience even more. Only thing I could recommend is having cheese platters , cocktails being delivered to you at the pools , spa rooms etc would be amazing x
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Nice and cosy rooms/appartment but service was pretty poor.
Stayed at FV Peppers for a week while in town for a work trip. Apart from the lifts sometimes being slow at peak hours, I really enjoyed my stay and would definitely stay again. The staff were friendly and helpful. Also - take note that while the nearby Valley Metro building has a sign to say there is a Woolworths there, it has not opened yet (if you are looking to buy groceries)
DO NOT MOVE TO FV PEPPERS. We lived in the "Luxury" No1 building for 12months and wish we never did. Property Managers change week to week, there is no communication or alignment from the Permanent Rentals team. You won't get reply's to emails for months and only start receiving communication when you send breach notices. In our time at FV peppers: - We had multiple unauthorised entry's to our apartment. - Facilities shut for extended periods of time. - A constant terrible smell known as the "peppers pong" - An absurd amount of noise pollution from surrounding night clubs. - At least 8 different property managers. - A terrible car park with daily near misses of head on collisions. - Lifts not working and waiting 20mins just to get home. - The apartments are built cheap and damage very easily. - The hotel part of the building take up lift and facility space on the weekends. - People constantly parking in your allocated car spot. - Fire alarms getting set off at least once a week. - Cops visiting at least one of the buildings daily. - People breaking into the car park and stealing belongings. - People going up the fire stairs to attempt to get into peoples apartments. Don't be fooled by the "Luxury Life you Deserve" slogan. It is anything but.
Have been renting at FV Peppers now since June 2018. Lara, Skye, Ella & the rest of the team are amazing to deal with. Our move in was fairly straight forward and the apartment was on point when we arrived. As we rent through Peppers directly we receive discounts at the in house restaurant which we make good use of, along with discounts at all other Pepper & Mantra locations. We have only used the pool a few times but its an amazing spot to relax. We have made use of the Spa Suites & Cinema on a regular basis which are always a relaxing and amazing experience. Travelling a lot for work I enjoy the resort lifestyle that we get here and I love coming home.
The words can not express the extremely poor communication and lack of service from Peppers property management team towards a client/landlord. Weeks of emails going unanswered to multiple team members, I’ve never come across an agency with such lack of care or response.
After contacting FV Peppers Residences, within a week we had inspected units last minute on two occasions (which was fully accommodated by the staff), applied for a unit, been approved, and moved into our preferred unit. ALL WITHIN ONE WEEK - we were so happy! We worked with Fin, Kylie, Rain & Eva who were great throughout the application process, and as soon as we moved in and noticed a leaking tap, Anisha had the maintenance team in the very next morning to repair the problem. The move in process was explained in full, and the whole team was a great support on such a quick turnaround. Thankyou team!
Good: Close to the city Nice view Cheap for location and view you get Bad: Rubbish shoute smells really bad on each level A lot of emergency vechicles drive pass at night Pool is always too busy So far my experience with rental managers in there is not the best, rather ordinary
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