Elken Betta Home Living

Gordon Hepworth

I went into Betta at Fernvale for a wall mounted aircon unit. She said the 1.6kw unit is 399, and the 2.5 kw unit is 579. I said I'd take the 2.5 unit. "Out of stock" said she. So I said I'd take the smaller one, wondering why the heck she had told me about a unit she didn't have. She was getting the smaller unit when the phone rang, and she went off, phone in hand, to the washing machine section to tell the caller what she had in stock. "Excuse me" I called, "I was here before the phone caller." She seemed more interested in the potential sale on the phone, than the actual sale standing by her cash register, so I told her I hoped the caller buys, cos her aircon buyer is now walking out the door. And I walked out the door.

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