Charlestown, Australia
Store 1053/30 Pearson St
N/A
+61249184600
Love this store. They have an incredible range of consumer electronics. The staff are always helpful and I find they always know their stuff
like
Really good store and I feel the best in the hunter region. They have great stock levels so if you can’t get it elsewhere no doubt you will get it here. The prices at these stores really are just standard. You no longer get discounts by negotiating price if the do it’s like 2 on a 1000 item, so why bother. They have computers electrical home theatre appliances etc. This store doesn’t sell white goods though.
Called here yesterday and spoke to a manager who said to bring the broken keyboard back in for a straight swap, she said to ask for her by name. I Took back a defective keyboard back here for a swap for another of the same model because it was under warranty, the store manager said that the person I spoke to yesterday changed her mind, told me I had to pay an extra 150 for the exact same item to be replaced under warranty. Then he called me a thief and accused me of theft in front of many other customers. After an argument with the store manager who called himself Maz or something, they approved the swap and credited me 20 instead of trying to charge me another 150 dollars. And that's because I asked for that to be put in writing and give me back my original broken keyboard because I was going to complain to fair trade. Will definitely never shop at jbhifi again unless I absolutely have to.
I come here pretty often, the staff are always easy going and helpful. They've always looked after me.
Would not go back to this JB hi-fi very rude staff had 20 minutes to close pretty much pushed us out the doors
Went to spend approx 400 first time at Charlestown shop never again had had 2 sales person young lads untidy dressed not helpful just didn't look like they were interested in helping . So went to Domayne bought items there very helpful also gave discount for paying cash . Must say been in other JBHFI stores always had good experiences.
Had two people say they would get someone to help us with a TV. Only wanted to know the price of install and buy it. Waited 20mins and left.
Good service. Easy returns.
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