Campbelltown, Australia
296 Queen St
N/A
+61 246372300
Toilets
Wheelchair-accessible entranceWheelchair-accessible liftWheelchair-accessible toilet
One star is generous. What is the point of having a medical centre open if the doctor doesn't show up. Over long weekend day 1 waited over an hour only to be told the nurse did not show up. Day 2 20 mins after opening the doctor due had not shown up, and with 11 people waiting was told not to bother waiting. Reception great though.
like
Came in in the morning hoping for my wife to get a quick appointment for a referral. We approached the entry to see a sign saying masks must be worn in the centre. So we went into the shopping centre across the road to purchase some masks so we could go in. On return we went up to the reception and was horrified to see possibly over 50 people sitting in the waiting areas, with not one person wearing a mask! Taking a look around at the vast number of people waiting, we decided it was a bad idea so we left. Arriving home, we looked up the Halo Gp booking app to make an appointment for later in the day. We made the booking, and received confirmation. I then also later received a confirmation request, which I confirmed as well. Then not long before I received a reminder. We arrived at the centre, this time with much fewer people waiting, but still no masks in sight. We approached the counter, only to be told that the doctor we booked called in sick that day! Unbelievable! She sheepishly attempted the “ we tried to call you” line, which was quite obviously not true. No offer of placing us with another GP, only, take a seat and wait your turn. Truly pathetic effort, totally uncaring and inefficient. Quite obviously the system doesn’t work and with all the money they’re raking in, they should make an effort to ensure their system that they want you to use is actually doing what it is meant to do. Now that we’re sitting here wasting time on my day off, I can only hope that we get a doctor that actually gives a rats about my wife’s questions! Very poor customer service.
The waiting time is a joke. I waited 2hours I'm changing my GP the most busy medical centre in campbelltown with not enough doctors...people shouldn't have to wait that long to see a doctor.....and its who you know..some people push in line and ask the doctors they are next in line...but there not & doctors are so slow when family members come in they talk for hours. Poor
I find the staff and GPS to be friendly and caring. I have been coming to this centre for over 20 years and have not had any bad experience
What absolute waste of time, please don't bother with this medical centre. I will be reporting them. No investigation ,just pure love for there pockets. To all the GP's review your education and ask yourself why you wanted to be a doctor. Campbelltown community will surely never be healthy while you prescribe drugs so you can pocket commissions. Every doctor in this surgery is trained not to listen. I hope you enjoy your money because it made from being lazy.
The girls are always professional and kind even when under stress, not had a bad experience
Make an appointment otherwise you will wait a while. Staff polite and friendly need a few more GP's to bring down the wait. I like the fact they open at 7am
The pathology at this clinic had chosen to take my blood from a superficial vein. Due to her doing this I have severe bruising on my right arm. I was sent to hospital the next day and then nurses when unable to take blood on that arm due to the bruising. Each medical professional that tried to take blood and seen my arm at campbelltown hospital where shocked at the damage she had done to my arm
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