Brookvale, Australia
2/475 Pittwater Rd
N/A
+61299383285
Shorefloors did an amazing job laying our American oak floor boards, couldn't be happier.
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Received no service whatsoever from this company. They quoted to do two jobs and advised they would ring to book job in. This was January and now 3 months later, with numerous phone calls and texts to the company, I would advise everyone to avoid this company at all costs. Each time I spoke to the owner he stated "he was busy and would call me back". Well the call backs never happened. I would rather they have the courage to say they either didn't want the job, or they were too busy rather than continually lie to me. In the end I got another company to do the work for me and were very happy with the results. I'm still waiting on Shorefloors to "call me back".....
Very happy with finished product. Built a new home 2015 and Shorefloors did all flooring apart from bathrooms. They helped us with the carpet selection but we had already chosen the Karndean flooring. Prep for the latter was excellent including plywood for all timber floors. This has produced an excellent finish. Pricing mid range and we thought was fair. No ambushes apart from water proofing the concrete slab. This cost was relatively minor and discussions elsewhere supported it's use. Timing and availability of tradesman not an issue.
What a great customer experience, actually speaking with someone who knows flooring and gives great honest advice. Add in top quality workmanship and I'm a very happy customer. Thanks for your great work I'll be back when we do more renovations.
Faulty work with panels not being secured to the upright of the stairs leading to them falling off creating a trip hazard. Numerous phone calls and voicemails which go unanswered and months later they have still not arranged for the works to be rectified. I am constantly told they will be done 'next week' or to expect a call from the office. No access to a complaints procedure. I wouldn't have left a negative review had this been dealt with appropriately and professionally, and have obvious concerns that the rectification works will not be completed properly because of this negative post, but quite frankly I am left with no other avenue.
I've used Shore floors for a number of jobs. They always have been excellent. They don't have a large showroom, however it's got a multitude of types of flooring. The tradesmen who do the installation are always efficient and work hard. I'd definitely use them again on my next flooring job.
Shore floors laid beautiful Spotted Gum throughout our renovation. It was a great job and looks incredible.
I was recommended Shorefloors by a family member and was so happy with the result i have already recommended them to others. Beautiful product that we are so happy with and the team at Shorefloors did a great job
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