Braeside, Australia
Factory 1 & 2, 18 Mason Dr
N/A
+61 395514443
This company will charge you more than they originally quote you. Pretty good business model. So add 20% as a safe bet so you're not disappointed. You pay for one repair and are offered a "discounted rate" if you take up their suggestion within the timeframe they decide to offer. Sadly, not only does the price increase after that period, but the product suggested changes when you request that work to get done. Can't wait to use them again. Go elsewhere.
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We love our new garage door! The only complaint I have is that they didn't show that they did this style of door on their website. I only found out by accident when I was lamenting to staff there about the lack of Hamptons style garage doors in this country! The result is so perfect - thanks so much.
Excellent professional service with the installation of new motor and track etc for my garage door, thoroughly recommend this company. Installed by Mik, great job and friendly informative service.
Last minute repair needed - Great service from the team for large garage door at home! Trusted Company - will always use due to great communication with office!
The technician (forgot to ask him what his name was) provided legendary service. Explained what was wrong, gave us honest options on how to best fix it and went to work straight away like a machine. Our garage door was pretty badly cooked but he managed to fix it alone within 2 hours. Would highly recommend, don't waste your time looking anywhere else.
I had a great experience with ARA, the office lady Kat was extremely helpful and nothing was a problem. Michael fitted the new motor for our garage door and all is great. Super customer service! Which can be hard to find! Thank you :)
From the first call to he office I knew the Auto Remote Access was going to be great to work with. I spoke with Cat who was friendly, pleasant and understood my requirements. She arranged a service call for the next day. Daniel the door guy kept me informed about his arrival, and accommodated my working schedule. Of course he fixed the door in quick time. Really great service from this company.
I highly recommend ARA. We had a hiccup with integrating the garage door remote into our existing automatic gate. It took a little time to resolve but ARA helped sort everything out and were committed to resolving the problem, even during the Melbourne COVID19 lockdown when things were a little difficult to manage. We love our new garage door.
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