Alexandria, Australia
2/170-180 Bourke Rd
N/A
+61 1300139798
Wheelchair-accessible entrance
Not availability of drive belt for food processor KFP 80
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Worst customer service experience. Do not buy their products for your own sake. Called them, made me wait 1 hr and nobody answered. Never buying their products again. Bought a blender and rice cooker and a slow cooker, was a mistake.
If I could give no stars I would have.I purchased a kambrook electric frypan around 3 years ago and I have always had trouble with the control switch. Then a few weeks ago the switch zapped me as I tried to turn it up at the same time it made a loud band and flash next thing my arm chest and shoulder felt on fire then I collapsed. Ambulance was called went to hospital to be told I was electrocuted. Contacted Kambrook told to send it back. I did only to be told it was 20 years old and yes the wires were blown but as the casing was intact I couldnt have been electrocuted (REALLY) I purchased this on special at big w along with 2 others for a gift prior to this I had a sunbeam which lasted me for years with no problems. They are now sending it back. I am writing this as a warning. Did they think I wanted compensation..I wanted them to acknowledge the problem. This was not 20 years old it was 3 years old. Ambulance doctor saw how I was my whole left side was red and flushed and I could as well as Dr could smell my skin burning. It was an insult after what I went through to tell me I couldnt have been electrocuted!!!!!!!
I recently bought a Kambrook kettle - the BPA Free model @ 29.95. It boils water and automatically cuts out . However, the spout always drips after pouring. Very poor design. Won't but Kambrook again.
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