bikeNOW

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South Melbourne, Australia

bikenow.com.au
Bicycle store· Bicycle rental service· Trailer manufacturer· Retail· Tour operator· Trailer rental service

bikeNOW Reviews | Rating 4.8 out of 5 stars (8 reviews)

bikeNOW is located in South Melbourne, Australia on 240 Kings Way. bikeNOW is rated 4.8 out of 5 in the category bicycle store in Australia. Being one of Australia’s first Specialized concept shops, we are proud to offer the full range of Specialized products. Whether you’re into road racing, fitness riding, mountain biking, downhill, touring, commuting, cyclocross or just looking to purchase your first bike, our friendly team can help you out. Our staff strive to provide you with the highest levels of customer service, with each staff member having many years experience both riding and in the bike industry. We realise that buying a new bike can seem a little daunting with so many makes and models available, our knowledgeable, dedicated and experienced staff will help you cut through the noise and decide on the right bike for your needs. Our service department is open 5 days a week to carry out minor and major services on any type or make of bike. Additionally, we provide on-site servicing for your fleet of bikes. If you’re looking to hire a bike rather than purchase one, we can meet your needs – be that for a road bike, city bike or mountain bike. Hire 1, 2 or 10 bikes for as little as 2 hours or as long as a month. Along with selling and servicing bikes bikeNOW run mountain bike and road tours for private groups, schools and corporate groups, along with bike education days. Whether you just want to go out riding for a day, or a week, we can cater for all group sizes and durations. We conduct tours throughout many great locations in Victoria, or personalise it and pick your preferred destination. Check out the tours page for more information. In order to safely move our bikes around on tours we have designed and built our own range of custom bike trailers and we can do the same for you – custom made trailers are our speciality. bikeNOW can also design, build and install bike racks and storage units. From 5 bikes to 100, we can help you maximise space by creating a storage solution to suit your exact needs. We cater for schools, apartment blocks and large office buildings.

Address

240 Kings Way

Phone

+61 396968588

Company size

1-10 employees

Headquarters

South Melbourne, VIC

Founded

1986

Service options

Kerbside pickupDeliveryIn-store pick-upIn-store shopping

Accessibility

Wheelchair-accessible car parkWheelchair-accessible entrance

Open hours

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A

Anaf Andalib

Absolutely great service! The guys at the shop will take care of whatever issues you’ve got. Friendly and knowledgeable. Ill be going back for sure. Thanks again

C

Carter Liu

Picked up my diverge base carbon today. I must say this is the best customer service I have received ever in a bike shop. Took me almost two hours to determine my most suitable size, and the staffs there were extremely polite and patient in the whole process. And it is not just down to one person, everyone I spoke with in bikenow talk to you with a smile. A good indication of the management that values customer experience.

M

Melanie Stolpe

Most professional bike shop I have ever experienced! The work shop service is second to none, Everyone in there is top notch. Sales team on the floor highly trained, knowledgeable and super friendly. Highly recommended for any rider.

D

Danny Bearzatto

Great bike shop with an extensive range of Specialised bikes. I got a full fitting which has really changed how I ride, after one ride I could feel the right muscles doing their thing, wish I'd done it earlier. They offered me great advice and were able to source the bike I wanted much quicker than every other bike shop in Melbourne. The staff are friendly, helpful and super knowledgeable. I'd highly recommend them.

J

John Harrison

The rental eBike got me to the most wonderful primordial location I couldn't drive or walk to and too steep for me to ride to.

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Lauren Mulcahy

Seriously can’t say enough about the level of service and overall experience from when I recently purchased my bike. Gordon was especially helpful when it came to guiding my decision on what bike to choose (based on my budget / experience), keeping me informed on shipping dates and arrival of the bike. Thanks again - thrilled and will be back!

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Luke Skrzelinski

bikeNOW are my go to bike shop for all things MTB. I have now bought 4 bikes from them in the last 12 months and each time it’s been a great experience. Big shout out to Doug, his knowledge and his determination to chase stock. Highly recommend!

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William Lai

Fitted me in for a last minute service. Kept me informed and updated along the way. Found me an outcome when they didn’t have a part in stock by calling another bike store. Answered all my questions. Couldn’t have asked for more. Service and sales staff are all extremely helpful. Thank you very much again BikeNow team.