Mornington, Australia
907 Nepean Hwy
N/A
+61359759755
If I could give them 0 star I would. Bought a brand new CR-V from them, it had scratches mark on the outside, colour was faded. When I picked up the car the sales person asked me to sit in in car so he could show me all the features so I didnt get the chance to check the outside of the car. When I contacted them they said they would polish the car and fix them for me but they neither polished it nor fixed the issues and they made excuses that it's a black colour, black colour do have this issues and blamed me that I should have checked the car before driving from their yards. I trusted them because it was a brand new car. These things should be covered under warranty. I contacted the Honda Australia, maybe they will help me if not I won't hesitate to take legal actions against them. That's not how a brand new car should be. Very disappointed.
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Bought both our cars here and happy with the car and the purchasing experience. Rating two stars for the mechanical servicing of the car. I usually get my vehicle serviced in the city Honda service centre and they usually provide a slight car clean to go with the service. Getting a service from a dealership you would expect just that little bit more care as oppose to going to any other local mechanic. Was charged for an additional brake scan service that was not a part of the servicing schedule. I was not notified prior to paying and when I called up they said they would be happy to take this off the next service. That’s better than nothing, but a credit 6 months down the road for a fee that shouldn’t have been charged is a bit odd. Furthermore, my air conditioning is now not working and not blowing cold air. I am certain they will advise that the pollen filter needed to be changed as recommended, however the air con working prior to the service. I would have hoped they could have looked into this immediately as the service was just a couple of days ago but instead have had to make a separate booking. 2/5 stars as the car is running smoothly and they did what is required on the log book, but honestly not much. Will update when my AC is fixed
5 Star Rating, very friendly and helpful staff Johnston.
Not finished yet ,all good waiting on new tyres to be fit. Gave me a car to go home and have lunch . Happy
Great service from Trent from initial enquiry to handover. Thanks Di
Needed a part, they had to order it in. They were very helpful and friendly.
I can't give them 0 stars otherwise I would. untrustworthy business to deal with. Will never buy Honda again because of our experience with only this Honda dealership.
Wonderful experienced very pleasant
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