North Wollongong, Australia
1/20 Ralph Black Dr
N/A
+61 242291752
Good for kidsToiletsNo restaurant
Wheelchair-accessible car parkWheelchair-accessible entranceWheelchair-accessible toilet
Attended for a party, waited in line for 10-15 mins to be told we could have walked straight through to the party room, did not receive any instruction on the use of the facility. We were rushed out when the pizzas were late and kids still eating. Some mats were sagging and needed attention. Is a fun concept and looks good but needs more focus on customer service and flexibility.
like
A great place for children of all ages including very big kids. A sure way to exhaust some energy from them. Flipout has many trampolines and activities to keep them occupied for a couple of hours.
Lots of fun. I found the Children were getting very hot and sweaty. Well run and supervised.
I hope staff to be tested how much they are respecting the diversity! It's really hurting when your kid got disappointed because they are treated unequally because of their background. I'm really disappointed with such hired people for a place that should only provide happiness and joyful time for the kids, all the kids.
loved the place, always a great place to go with family and friends. Great place if you’re up for a dunk! The cubes are overdue for a change as they now have lots of particles falling off and stuck onto your clothes
I felt quite ripped off after buying a Groupon and finding out on arrival after checking in that they were doing a two for one. No one suggested we save the Groupon and just pay for the session on the day which would’ve been good customer service.
This is a big trampoline park. It didn't have many staff members on the floor and the one's there were more for supervision rather than skills guidance. This would be an opportunity for flip out to capitalize on.
Kids had a great time! Staff were seen to fairly routinely clean the tables and floor (sweeping). Only disappointing thing was that the baby change table wasn't inside a mothers/family room, it was just in a corner near the toilets.
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