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Myer Liverpool

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Liverpool, Australia

myer.com.au
Department store· Appliance store· Clothing store· Gift shop· Lingerie store· Children's clothing store· Cosmetics store· Home goods store· Toy store

Myer Liverpool Reviews | Rating 4 out of 5 stars (8 reviews)

Myer Liverpool is located in Liverpool, Australia on Macquarie St. Myer Liverpool is rated 4 out of 5 in the category department store in Australia.

Address

Macquarie St

Phone

+61 1300112460

Service options

DeliveryIn-store pick-upIn-store shopping

Amenities

Public toilet

Accessibility

Wheelchair-accessible car parkWheelchair-accessible entrance

Offerings

Repair services

Open hours

...
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L

Linh Brown

Myer Liverpool is old and run down. The dressing room did not smell good. On the bright side, the lady that was at the counter was the loveliest lady. Rundown but great customer service.

C

Charles Cavalcante

I know this will take too long to write, but I have to, because I’m really hurt! Couple of days ago, I picked up different things and went a head to the sunglasses and bought a Burbbery one. I decided to pay for everything there with sunglasses. There was a bag which was on clearance among my things that I bought and the lady didn’t tell me that I can’t return a clearance item. After couple of days (today), I went to return the bag because it was for my daughter and she didn’t like it. The lady at the bag and shoes section, who introduced her self as the manager of that section, she was so provocative! She was just giving me a smile while I was trying to explain the situation to her and just repeating the same sentence:“sorry we can’t return or exchange a clearance item”! I started to became so angry ( I admit that!) because of her cold smile! After my insistence, she told me: “ok I can let you change it for another thing, crab what you want to exchange”. I asked her to get a store credit so I can use it another day, she refused! Then my daughter asked me to just try to find something else today, I agreed, then my daughter thanked her. I looked at my daughter and asked her; thank you for what? Here the “manager “ told me “ok I changed my mind and I’m not going to exchange it for you” OMG! Here I started to loose my temper, as if she owns the store and she can alter the rules the she wants!!! I decided to speak to the head of the customer service, he was a very polite and professional gentleman who helped me to return the bag with two lovely ladies at the Manchester’s section (Julie and Karen) and they explained that for next time I have to put in mind that I can’t return or exchange any clearance items. I was so sad because I never been to such a situation and because I had the worst shopping experience at my favourite store. So, please stop hiring people who destroy your reputation!

J

Jana Teumer

Excellent customer service at Chanel. Highly recommend. The service is absolutely beautiful. Thank you so much

R

Ronnabeth D

Sunday (21/03 4PM) I was browsing and looking for a new Lipstick at the Chanel cosmetics area. I currently have the Allure Liquid Powder, and I am looking for a new lipstick. The woman assigned to that area is very condescending. She is helping another customer right beside me. She did not even acknowledge me or said hi while I am choosing some colours. And when she needs to step away from the display area, she told the other customer to mind the items and gave me a weird look. OMG! Your sales ladies need more training. For a store like Myer, the items you sell are not cheap, so have some class and provide a better customer experience for your shoppers. I still ended up buying a new lipstick and make up remover from Clinique. Overall the experience at the Myer store in Liverpool is not great. I am not sure if I am coming back there again. I would probably consider other locations or maybe David Jones.

S

Salman Tariq

Quality products but wait for clearance and sales. Always be savvy customer and match prices by googling items and then negotiate with staff

G

Goran Panovski

Great store with plenty of stock. Excellent customer service. Store is in need of an upgrade.

S

Sylvie

I would have never thought that business the size of Myers would completely ignore the importance of its online appearance. So it did not cross my mind at all that I would need to check over the phone or any other way what the actual opening hours are. I am here today to fix an error that the sales person made on my receipt. Arrive at 9am cos thats what the account on Google says. Only to see a little sign that says Fridays open 9:30am. How unprofessional and disappointing. Surely you have people in your business, Myer, that are responsible to update your trading hours when it changes!

T

Tanmay Joshi

Good place to get all your home essentials. The shop is well laid out with good selection. The customer service was friendly. Definitely will visit again

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