Homebush, Australia
25/11-21 Underwood Rd
N/A
+61297643111
Visited your display centre in Pitt Street mall last month and couldn't have been happier with the service. I was able to sit in the vehicle, ask a million questions, and provided with good follow-up on the questions I asked. I didn't let my child run amok in the display vehicles though, so there's that.
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Complaint: I would like to lodge an official complaint against the your Sydney Pitt Street store older male sales consultant as he was extremely rude to my 3 year old son. We went into the store today around 3pm, 19 September 2020, wanting to compare your SUV model to GLE. My husband climbed into the drivers seat with my son in tow, and my son accidentally flicked the windscreen wipers. To which your sales rep shouted loudly ‘Hey!’, startling me. After my husband was seated behind the wheel, the man reached in awkwardly for at least a minute to tune the radio on the mid console. After a while my son said ‘ok’. And your sales rep said ‘don’t you okay me!’. What is this shocking behaviour? I am utterly disgusted at the way your rep acted. It’s not even a matter of ‘sales 101’, where is the human decency?? Appalling.
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