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Harvey Norman Broadway

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Glebe, Australia

stores.harveynorman.com.au
Department store· Appliance store· Electronics store· Computer store

Harvey Norman Broadway Reviews | Rating 3.3 out of 5 stars (8 reviews)

Harvey Norman Broadway is located in Glebe, Australia on Broadway Lvl 1 Broadway Shopping Centre. Harvey Norman Broadway is rated 3.3 out of 5 in the category department store in Australia.

Address

Broadway Lvl 1 Broadway Shopping Centre

Phone

+61 292195200

Service options

Kerbside pickupDeliveryIn-store pick-upIn-store shopping

Accessibility

Wheelchair-accessible car parkWheelchair-accessible entrance

Open hours

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Atusa Shomali

I had a great experience buying a laptop bag here, staff were welcoming and helpful, and really recommend this store for shopping!

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Duane McAlpine

One of the better Harvey Normans to visit due to the customer service, the floor staff are exceptional and well versed in their product knowledge and always happy to help even when... They decided to not to be rude and not tell me they were closing when I rocked up 5 minutes after the door was due to close and then let me roam around the store browsing without even so much of a complaint. I felt so bad when they finally came over and told me what the time was, I'm sorry guys xD

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Michael M

Traditionally my consumer loyalty for retail stores has been defined by three factors. Product/Service selection, quality and customer service experience. It's also fair to say that my review of this specific store is not reflective of the store or Harvey Norman as a whole, just the product and staff that I encountered. Ultimately, after purchasing a faulty appliance making countless calls and jumping through the mandatory hoopes for a resolution it was evident internal processes and procedures don't translate well through to staff and store management execution. Not to mention unfounded brand bashing and false promises. I walked away from the store feeling like a dollar figure (Excluding extended warranty) not a person.

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Gaijin

Having shopped at this branch a few years ago, receiving good service, we visited again today to purchase a tumbler dryer. Shortly after entering we were approached by a polite, smartly presented, sales assistant offering her assistance. She was knowledgeable about the products on offer, delivery options and was patient with our many questions. Having done our homework, we knew Harvey Norman's price was competitive (though not dramatically lower than the opposition) but as a customer it is nice to get a reasonable deal with the added pleasure of polite and professional service. We shall certainly consider this branch again, should we require further appliances.

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Ashok Gurnani

I have always liked shopping at Harvey Norrman in Broadway. The reason for giving it only 4 stars is that there's always room for improvement. The staff are mostly helpful and all are courteous. The range of goods is quite large and competively priced. There's always room for a small discount if you ask nicely. I would recommend shopping there.

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Nena Patel

Very friendly staff. Christain went above and beyond helping us. Bought a TV there. Will definitely go there again.

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N M

I'm happy with the service here most of the time, especially the last year. They don't always have as wide a range as others, but will always try to order and price match. Recently, good service by the manager Anthony organising a replacement delivery and great service by Tom helping me solve a vac problem and identify the correct part (which they had in stock).

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Xander Hoskinson

Bought an air-conditioner, and was pleasantly surprised by the Salesman named Elliot. He was extremely knowledgeable about the airconditioners, and also indulged me in a long discussion about different coffee machines. Elliot was absolutely fantastic and made the whole experience more enjoyable and I've walked out knowing that I have the best product for my needs.

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