Grovedale, Australia
112-114 Grove Rd
N/A
+61 352458471
The team at Geelong Gas did an amazing job. I couldn't believe the price I payed for the high level/quality job. What also surprised me was how quick they got they job done in. In summary, a super friendly team that provided great advice. Would highly recommend and will for sure be using again if I ever need.
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Very happy with the service, the guys went above and beyond to help out
Excellent customer service. I sent an email during the course of the weekend and the following day, I received a telephone call and during the week, a service man inspected the Braemar Heating & Cooling system and found the fault. Part ordered, rebooked for installation and serviced with a smile from another tradie (initially thought same one as he was wearing a mask - sorry!). One week from initial contact to part being installed. Very happy with the service provided & won't hesitate in recommending this company. Thank you.
Ive used GGC for 15 years. Technicians were great but found over the years service has dropped off and call out fee of 200 is over the top. Went to another local business much cheaper and new unit fitted within 3 days.
Mark Good work and Great person to handle . Cheers
I can not recommend this company enough, I had them come out and do a warranty job on a wall furnace. The process from start to finish was a very easy and smooth process. The first contact with Paula in the office was smooth up until the boys had finished doing the job that took them over 3 hours. One of the guys even returned later that night just to double check he had tightened a bolt up properly which he had. I will now be using this company for all future servicing on our heating. Great work guys.
Terrible service from the office staff EXCEPT for Lorraine who after returning from holidays finally sorted the issue out. The gas plumber Mike was excellent, but unfortunately after he placed an order for a part for my mum's heater, which should have only taken a week or so, the office staff failed to order it. We visited the office 3 times and phoned but none of them bothered to check, fobbing my mum off with it's still on order. Finally after 6 weeks my mum's heater was repaired. She's 85 years old. I would expect more respect for the elderly and better after sales service. The office staff involved are letting the whole company down.
One of the owners spent 5 mins diagnosing my Brivis ducted heater unit to then tell us it needed to be replaced, for which I paid 200. The unit is just over 12 years old. I was able to clean the flame sensors, install a new hot service igniter and the unit hasn't missed a beat since! I will change my review to 4 stars for good customer service if they are decent enough to respond to my complaint and credit the fee that I paid for their no help call out. (They credited the fee and told me that what i had done was a bandaid repair...? Time will tell...)
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