Garbutt, Australia
22 Hills St
N/A
+61 747797798
Wheelchair-accessible entrance
The communication from the company was excellent and it was installed within a number of hours (About 4-5 hours). True North had about 6 crew working on the install, which if you know how much labour costs, that’s allot of crew to have at one job on a residential property. After the install, one of the installers led me through the inverter, including showing how to shut the system down safely and power it back on. They also connected the cloud part of the system for monitoring and checked the meter for showing usage was also communicating with the inverter. After the installation within about a week, I received a 25MB zip file with all images of the panels and their serials along with a copy of the invoice, warranty certificates, manuals and a recommended maintenance and inspection schedule. Which I intend on following as close as possible. As a customer I felt well looked after and setup for solar success. I would highly recommend True North Solar for their Solar system.
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True North Solar, replaced my old Solar panels They made sure that it all meets current standards. Kash and his crew were very professional and flexible with my requirements. I got my roof repainted whilst the old Solar panels were off and it was no problem for the True North Solar team to work around the roof painting. The new panels are working perfectly and providing my family with power from the Sun. Thanks True North Solar
I can't really fault True North Solar. If I had a negative it was they were a little more expensive than other sellers, because of the better quality system and we knew this before ordering. There was a small delay in getting the system installed but we knew that too. The office staff were friendly and helpful. The staff that turned up to do the install were friendly and efficient. The only delay was when they went back to the office to get the best fittings for our particular roof-can't fault this as they had the welfare and longevity of the system in mind. So far the system has run faultlessly for 9 months. Recommended.
True North Solar were a pleasure to deal with, providing a competitive quote and excellent service: from explaining the process clearly, to expert installation and immediate follow-up of any questions/problems. I would not hesitate to recommend them.
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