Dingley Village, Australia
5 Chestnut Ct
N/A
+61 395580010
DeliveryIn-store pick-upIn-store shopping
Baby Train offer such a fantastic customer service experience I don’t go anywhere else for baby products. Their prices are competitive, and their staff are friendly and helpful. In particular, Tony, who installs the car seats is just amazing, he spent over 30 minutes trying to re-configure car seats to fit a a third seat in. I don’t live close to either of their stores but always find the Baby Train experience to be worth the drive.
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We had purchased a Pram for our future Bub and the experience at Baby Train was amazing. A Staff named Holly was very knowledgeable and patient to explain all the required details. We are a very happy customers. Recommend!
Great customer service. I pre-ordered a pram rain cover a while ago, it unfortunately arrived at the store while stage 4 restrictions were in place. As I don't live within 5k of the store they offered to hold it for me until the restrictions were lifted. I was happy with that. Bit today I get a call saying that one of the employees lives close to me and is happy to drop off the rain cover. So happy! It saves me having to remember to collect it later and it shows just how much the staff at Baby Train care about their customers. Thanks Nikita and thanks Baby Train Dingley Village.
Outstanding customer service! Nadine was incredibly helpful and went above and beyond to arrange delivery of my items via direct freight within 48 hours. I can't speak highly enough of my experience.
Today I rang to enquire about shipping costs, and was lucky enough to be able to place my order for the Clara rocker immediately. The service only got better from there with same day delivery & the friendliest delivery driver I’ve ever met! The Clara nursing rocker is everything I hoped it would be and more, with such great service too! Very very glad to have purchased through baby train. :)
Great experience. Holly was very genuine and helpful in giving us personalised advice which was much appreciated. I'd definitely come back to shop here again.
Baby Train made the purchase of a gift for a work colleague so easy in COVID times. We gave them a budget, they selected some beautiful items and arranged printing and delivery with our card. Our colleague was wrapped. Thank you!
We have purchased a number of items from the Dingley store. The service has been great. The last purchase, being two baby capsules, were delivered to us by one of the staff because we couldn’t get there due to COVID-19.
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