Search Icon

David Jones - Castle Hill Towers

  • Trustfeed ratings Icon
  • Trustfeed ratings Icon
  • Trustfeed ratings Icon
  • Trustfeed ratings Icon
  • Trustfeed ratings Icon

Castle Hill, Australia

davidjones.com
Department store

David Jones - Castle Hill Towers Reviews | Rating 3.8 out of 5 stars (8 reviews)

David Jones - Castle Hill Towers is located in Castle Hill, Australia on Customer Services on 1Castle Towers, 6-14 Castle St. David Jones - Castle Hill Towers is rated 3.8 out of 5 in the category department store in Australia.

Address

Customer Services on 1Castle Towers, 6-14 Castle St

Phone

+61 133357

Open hours

...
Write review Claim Profile
F

Fran Wilson

David Jones Castle Hill - Small Appliances. At the time of my last 2 purchases I was served by Leon from the Small Appliances Section. On the first occasion 2 other staff membes were chatting and ignored me and Leon came to my rescue. Yesterday when I purchased a Dyson Hair Dryer I had the pleasure once again of being served by Leon. Knows his products and goes out of his way to provide excellent service. Great employee. 5 stars for Leon.

A

Azza p

As with every David Jones store it's pretty much Flawless the staff there are great and very friendly which makes you feel comfortable to talk with them. The range of products is excellent . They go out of the way to assist you in a relaxed way with what you need and if they can't they do the best to Direct you to an alternative.

F

farida nasir

DJ needs to improve their customer service, it almost feels like they tire the customers to the point we give up. All I wanted to know is if they have a certain per of shoes on stock so that I can purchase them but it took forever and when I finally got through to them they hanged up. Also names should be mentioned when on the phone so we are not left blaming all employees and just the lazy one.

A

Azwar Ikram

So much to choose from for my Xmas parties. WOW

A

Amel Awad

Vi & Vanessa - I cannot fault your professionalism welcoming approach and product knowledge. Thank you. You provided a superb service going above and beyond. I certainly didn't expect it, though I totally appreciate it and cannot express enough gratitude. I will be back to purchase other items. You both work seamlessly together, this is rare and important to the customer's eye. Thank you again. Happy to be contacted

S

sean john

Went to Hugo Boss section to buy cufflinks. Pretty much useless customer service from female Sales Assistant(R) appears to be of south asian descent behind the counter wouldn't move unless its two feet away. Didn't even know what products they have and the whole time was complaining about time or whatever with a male co-worker who happens to be polite. I was hoping he would take over the sale. Only time she smiled was when I paid for the product.

E

Erica Van Der Heyden

Love D J's wonderful experience but most frustrating downfall is the problem trying to connect to departments. This needs to be improved by far definitely...sales personnel pleasant.

D

Dan Paul

Staff were excellent, unfortunately they have gone mad with the covid rules. Allow us to be near others but you can't smell the fragrance before you buy, so they lost my business

Top 10 companies in Department store category in Australia

Close