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Carpet Call Notting Hill

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Notting Hill, Australia

carpetcall.com.au
Flooring store· Blinds shop· Rug store· Carpet store

Carpet Call Notting Hill Reviews | Rating 2.5 out of 5 stars (8 reviews)

Carpet Call Notting Hill is located in Notting Hill, Australia on 65 Normanby Rd. Carpet Call Notting Hill is rated 2.5 out of 5 in the category flooring store in Australia.

Address

65 Normanby Rd

Phone

+61 399130398

Service options

In-store shopping

Accessibility

Wheelchair-accessible car park

Open hours

...
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YaqootShah Hakimi

The guys who work in the timber where house very very lazy . You can’t wait for an hour but they go around and around. Super poor customer service . And they don’t know what they do first I hope someone responsible to help them. Thanks:)

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Johnson Chen

I've had the worst experiencas the flooring we purchased was very different to what was on display and installer was most likely not licensed given they damaged a brand new kitchen bench and left several gaps. It has taken 2 years for them to come to acknowledge the issue but never came back with any reply or intent to resolve the issue. Stay away!

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Izzy Nez

Jess Dare is an unprofessional lying knob! Don't deal with these clows as it's all empty promises and they don't deliver. However they are quick at taking your money. Go elsewhere you will save your self the headache.

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Tony Powell

I beg to differ from the reviews below. I had a strange request I needed to move a slate billiard table in the back of a light truck. Worried about scratching it and moving around in the back. After a few phone calls got put onto Darko at Head Office. Told him what I needed. Said happy to get some from the skip bin. He said can't do that because of OHS. But showed me a nice 12 by 8 piece. Gave it to me for a very good price. Said here's the name of the overlocker if you need to make it into a mat. Outstanding service and for that when I do need to re carpet I will be going back to Carpet Call.

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Sibu s

Please don't go with these guys in your life time. I placed an order through watergardens shop for carpet install and the installation team broke the wall of my house. I contacted Ivan store manager and Dominic head office, they never want to listen to us and labelled we were lying to them and the hole on the wall was before we install the carpet. Such a bad response and unprofessional way from the entire organisation. No wonder I can see the bad rating for this company.

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Ron Adams

I placed an order for 3 cassette block out roller blinds 6 weeks ago. This office rang me 3 days before they were to be installed and asked how I was going to pay on the day and I agreed to take it out of my credit card. Big mistake they immediately took the final payment out before the blinds had been installed. The installer was hopeless he had never installed our type of blind before and he did not install the top cassette that housed the blind. I rang the salesman Michael and he was useless said I only order channels when it clearly states I ordered a cassette blind which is a complete block out blind. Be warned don’t use this company they are shonky I hope I don’t have to pursue this company in VCAT.

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Caleb Steen

The worst customer service ever. do NOT buy from this company. i asked this company to carry out an inspection on my behalf and help the client choose a tile they were happy with. upon visiting my client i was told by Carpet call that they were happy and ready to order. as the lead time was quite long (Because they didn't have stock) i was issued an invoice to pay a deposit promptly. (stupidly i paid the deposit). i then find out that my client did not in fact choose a tile and they had requested a sample instead. the sample did not arrive for weeks! in the meantime my client found a place with stock and the sales rep had the samples on him! (as it should be). i am now left with the mess of trying to sort this out my end. i have paid a deposit of which Carpet Call refuses to return as they make up the excuse that the manufacturer will not return the stock. OK, i understand that i paid a deposit and the stock was ordered. but the fact is Carpet Call deceived me and gave extremely bad customer service which drove my client away. BAD BAD BAD Company.

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Christina Phiilips-Veirke

Very helpful

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