Ryde, Australia
678 Victoria Rd
N/A
+61 288785801
Wheelchair-accessible entrance
The staff here are extremely rude , no compassion at all for family’s .. BEWARE
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Relaxing and supportive environment in modern facilities.
I have worked at Calvary Ryde nursing home for many years and unfortunately over the years the standard of care here is severely lacking. I have seen first hand residents especially with dementia being abused or neglected, buzzers not being attended to (sometimes takes 30-60min for staff to respond even in emergencies). Most residents here complain about the food too, which seems to be rationed in small quantities amongst everyone. I have seen care staff take food from residents and eating it themselves. The work environment here is also extremely hostile, not at all friendly, as the work politics are through the roof. Oh, and don't even get me started on how understaffed this place is. I would not send my worst enemy here. Sadly just another one of the nursing homes that tries to maximise profit even at the expense of adequate quality of care.
Receptionist needs to change her tone. Simple as that, a bit of politeness over arrogance.
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