Alexandria, Australia
D/23-27 Bourke Rd
N/A
+61290534660
I believe in supporting Australian businesses, so will only buy my uni textbooks from selected places. Given that Zookal was started by Australian students, I feel it is important to support them. Zookal had the best price and delivery was really fast. Customer service was also excellent when I needed to contact them. I had a minor issue, which was resolved by a very helpful person. Will definitely be using them in the future! :-)
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Thanks Zookal!! I received my two packages today and I am very very happy with how it arrived in Perth, Western Australia! Thank you for your professionalism and amazing packaging, especially as I heard some friends who had purchased books from other websites had arrived damaged. This was the first time I have ever ordered online and was very very impressed. Thanks again P.S. also about 10-20 cheaper than anywhere I could find P.s.s. Both books were rapped in bubble rap, plus different fillings and a good sturdy box
I've ordered a book online and then inquired about its delivery. The answer to my inquiry was fast and the staff in charge of it was very polite and helpful. Although I couldn't get what I wanted because it was out of stock, I'll definitely be placing more orders in the near future. Thank you!
I got the cheapest price for my text books that I had seen anywhere, especially with the new member 20% discount and Free Delivery! I ordered my books on a Monday and they arrived on the Wednesday of the same week! Super happy with my experience. They even have parcel tracking so that you know where your order is at all times! ️ One very happy satisfied customer ️️
I needed to purchase a textbook that my usual suppliers were out of stock (and not expected to get it for months!). I found my book on their website easily (AND it was cheaper than my usual suppliers!), purchased, and had it in my hands by the next day!! The purchasing process was incredibly easy and communication from Zookal was exceptional. University is stressful enough, let alone having to worry about getting textbooks on time, therefore Zookal provides a fantastic service and I will definitely be using it again in the future. Thank you!!
I ordered two textbooks for my uni courses. Zookal shipped one very quickly but the other was not shipped for 2 weeks. I emailed Zookal asking about when my textbook would ship as my course had started by then. Zookal said the book would ship by next Monday. Next Monday came and I had heard nothing. I then emailed Zookal again asking why the book had not been shipped. Zookal said there was a delay from the supplier and asked if I was happy to wait one more week. I said I would be happy to wait one more week but any longer and I would like a refund. The next day Zookal gave no response and issued a refund. I am disappointed in this service as I now have no textbook and am already partially into the course. Terrible service.
Looking for textbooks and Zookal had great prices compared to other sites. Some had longer lead times however so could only order one as I needed asap. This was dispatched and delivered very quickly. Highly recommend!
Absolutely terrible. Avoid at all costs. This is the third time I have ordered a book and waited a month or more after expected delivery (half a teaching period) to be told it is unavailable. Only after numerous phone calls and unanswered emails. One was 3 months late and arrived after the subject had finished. Pay the extra a go to a more reliable supplier. Will never use them again
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