Barangaroo, Australia
2/3 Sussex St
N/A
+61279227185
Always a pleasure to deal with the staff at this branch. Fast and kind.
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Terrible customer experience, no help what so ever! The staff member never showed interest to provide the best customer service/experience possible to a client that has been with Optus for the last 15 years (he was aware of). Time to shop around!!!
The store manager is very responsible and kind. He has been helping me to check with other store for the phone I want and ask them to keep for me. He also guides me how to get other store. Thank you!
I visited to check with my bill issue and Matt helped speaking to the customer care and tech support to resolve the issue. Thanks Matt, much appreciated
Matt served me today resolved my issue within 15 minutes with no issues also very polite and good work attitude
Nice store in a nice area, very kind and helpful costumer service, particularly Matthew, the team member who served me. Great experience, I’ll back here next time.
They are horribly bad when your contract reaches the end. They set unreasonable complex process for you to terminate, downgrade or any other changes of your service. It will cost you too much time and efforts to make a change of your plan even the contract is expired. Don't try to buy any of their post paid plans. You will regret later on.
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